Setting up new email using Apple mail

[KMDesigner]

Hi, I'm trying to set up a new email account with the company I'm doing work for. My supervisor told me to set up as a POP account, but I'm getting an error message that mail cannot be sent or received from that server. Using a new mac mini with Maverick OS. Any suggestions out there?

I appreciate the help!

 

[Cory Cooper]

Hello and welcome.

It could be several things:

-Incorrect email server name
-Non-standard email port
-Username with/without @company.com as sign-in
-Firewall on Mac blocking email

I would check with the company's IT folks to get the proper information for setting it up.

C

 

[oldscribe]

Hi,

As Cory said check with the IT folks for correct info, possibly incoming and outgoing sever issue.