S.M.A.R.T errors?

Discussion in 'Mac Notebooks' started by Theroux721, Oct 11, 2015.

  1. Theroux721

    Theroux721 New Member

    Joined:
    Oct 11, 2015
    Messages:
    2
    Likes Received:
    0
    Imagine my surprise when I try to download Yosemite a few months ago out of pure laziness and find I can't because my "Disk has S.M.A.R.T errors". I have never heard of these, I don't know what they do, and I don't know what causes them but lately all these spontaneous and illogical issues with Apple devices have just been stacking up so I'm genuinely unsurprised.

    El Capitan just came out so I tried the same thing. My Macbook Pro likes to randomly lag uncontrollably at times and I heard it was much faster (I haven't used Safari in well over a year because I couldn't even get the app to run without freezing and crashing on startup)...and got the same result: Screen Shot 2015-10-10 at 7.56.59 PM.png

    Is there any way for me to get El Capitan downloaded without having to backup everything (which is a notable pain because it takes ages), spend several hundred dollars (again), and wait several weeks for this unexplained anomaly? I've heard you can get this message by mistake and don't have to go through that entire process, but I have no idea how to fix it.

    Oh and I tried submitting this to the Apple Support Forums but I think they blocked me over an earlier issue in which some dude named Peter threw a massive tantrum because I wasn't a complete basement-dwelling geek with several college degrees that would've led me to delve far deeper into the problem technologically and solve it myself. Such a wonderful and benevolently helpful community that has also charged me over $2,000 over 3 years for this mediocre product lol
     
    Theroux721, Oct 11, 2015
    #1
    1. Advertisements

  2. Theroux721

    Cory Cooper Moderator

    Joined:
    May 19, 2004
    Messages:
    5,865
    Likes Received:
    191
    Hello and welcome.

    Unfortunately, El Capitan isn't the cause of the S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) issues you are experiencing with your hard drive. What the system is telling you, is that the hard drive is reporting a pre-failure warning to you. You need to immediately take action and backup any data that you can, because your hard drive will fail at any moment.

    This was probably the cause of the random lagging you were experiencing previously. El Capitan is more precise and proactive in detecting and reporting these failure warnings than previous versions of Mac OS X.

    I highly recommend that you attempt a backup of some sort if you can, especially if you don't have one currently. You will probably need to replace the hard drive as well.

    Sorry for the bad news and your bad experience in the Apple Discussions,

    C
     
    Cory Cooper, Oct 11, 2015
    #2
    1. Advertisements

  3. Theroux721

    Theroux721 New Member

    Joined:
    Oct 11, 2015
    Messages:
    2
    Likes Received:
    0
    So is disaster imminent? Or can I wait some time before having it get checked out.
     
    Theroux721, Oct 11, 2015
    #3
  4. Theroux721

    Cory Cooper Moderator

    Joined:
    May 19, 2004
    Messages:
    5,865
    Likes Received:
    191
    Cory Cooper, Oct 11, 2015
    #4
  5. Theroux721

    tompatrick New Member

    Joined:
    Sep 19, 2011
    Messages:
    104
    Likes Received:
    2
    Disk Utility checks the drive directory that keeps track of all your system files. SMART status is used for checking the internal hardware stuff and also attempts to warn the user before drive just flat out dies. The hard drive directory still be fine on a cont. failing drive but don’t count on it to stay if you continue to write on the failing hard drive. So, try to make a minimum of 1 copy of your complete data on the failing drive quickly. Two or three copies would be a much better option.

    After that, you can use software like Carbon copy cloner (donation ware) or Stellar Drive Clone (available in free and paid versions) software to make a bootable clone of your failing HD to use as one of your copies. In System Preferences > Startup Disk select the clone of your startup drive. After that, you can use the clone for your work.
     
    tompatrick, Nov 17, 2015
    #5
  6. Theroux721

    honestone New Member

    Joined:
    Sep 17, 2014
    Messages:
    4,167
    Likes Received:
    199
    Location:
    Kent, WA (just south of Seattle, WA)
    You can also use the "free" version of SuperDuper! for making a bootable backup/clone. But, make the backup ASAP, so at least you have a backup of your stuff.

    If any of the aforementioned backup options are problematic/don't work, I just saw this article on another site about the excellent product Data Rescue:

    http://www.macworld.com/article/300...w-harvest-data-from-a-failing-hard-drive.html

    Data Rescue has been around for quite some time, and from the previous reviews I have read, does a fantastic in recovery data from a failing drive.
     
    Last edited: Nov 17, 2015
    honestone, Nov 17, 2015
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.