- Joined
- Dec 8, 2013
- Messages
- 2
- Reaction score
- 0
Hello All
I'm having some problems after installing 10.9 from 10.7.4 a few days ago. I very much hope someone can help out. I've lost all my email, which included software registration codes etc. This is a big problem.
Entering Time Machine, all backups for the past year are unavailable - they will not highlight when I mouseover. There are a few very old backups that are available and do highlight.
If I simply go to my TM disk (an external drive) via Finder, I can access ALL the backups, and restore data files by copying and pasting. Obviously I can't use this method for installed programs, but that isn't a huge problem. The actions I describe from now on refer to accessing the TM disk via Finder.
I use Thunderbird for email, which stores its email backups in a user profile in one of these paths:
Macintosh HD/Users/<username>/Library/Thunderbird/Profiles/<Profile name>
Macintosh HD/Users/<username>/Library/Application Support/Thunderbird/Profiles/<Profile name>
For some reason, even though Thunderbird was working fine before I installed 10.9, these paths don't exist in my TM backups - there is no Library folder for my username, even though I have unhid the Library folder in the Finder > Home > View Options in 10.9, although I'm not sure if this will apply to TM backups created under 10.7.4.
Perhaps there is / was another hide / unhide Library folder option in 10.7.4 that is no longer accessible that could be causing this problem? There doesn't seem to be any way to specifically target the TM disk via Finder to unhide the Library folders.
My question is: Why is there no Library folder for my username on the TM disk, or why can't I see it? I do have a Library folder for my username on the 10.9 Macintosh HD.
Thank you very much for any ideas you may offer!
Phil
I'm having some problems after installing 10.9 from 10.7.4 a few days ago. I very much hope someone can help out. I've lost all my email, which included software registration codes etc. This is a big problem.
Entering Time Machine, all backups for the past year are unavailable - they will not highlight when I mouseover. There are a few very old backups that are available and do highlight.
If I simply go to my TM disk (an external drive) via Finder, I can access ALL the backups, and restore data files by copying and pasting. Obviously I can't use this method for installed programs, but that isn't a huge problem. The actions I describe from now on refer to accessing the TM disk via Finder.
I use Thunderbird for email, which stores its email backups in a user profile in one of these paths:
Macintosh HD/Users/<username>/Library/Thunderbird/Profiles/<Profile name>
Macintosh HD/Users/<username>/Library/Application Support/Thunderbird/Profiles/<Profile name>
For some reason, even though Thunderbird was working fine before I installed 10.9, these paths don't exist in my TM backups - there is no Library folder for my username, even though I have unhid the Library folder in the Finder > Home > View Options in 10.9, although I'm not sure if this will apply to TM backups created under 10.7.4.
Perhaps there is / was another hide / unhide Library folder option in 10.7.4 that is no longer accessible that could be causing this problem? There doesn't seem to be any way to specifically target the TM disk via Finder to unhide the Library folders.
My question is: Why is there no Library folder for my username on the TM disk, or why can't I see it? I do have a Library folder for my username on the 10.9 Macintosh HD.
Thank you very much for any ideas you may offer!
Phil