Not firmware and not encrypted, whats next?

D

dukenuke1221

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Hello all, I recently purchased a macbook air 2017 version and after a couple months, when I try to use recovery mode with "command + R" keys during startup, I get a lock screen requesting password. It looks like the same screen as a firmware password request, however, I never set up a firmware password. In addition to this, I can access OS and log in during normal start up. So this seems to rule this is a firmware password. Also, I have checked Security & Privacy > Firevault and confirmed that this is not enabled.

What's next?

Thanks!
 

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