Macbook pro retina late 2013 crashing

[pm441]

Hi,

for the last couple of months my macbook pro has randomly been crashing but this has been happening more frequently recently. Below is a recent crash report. Thanks in advance for any help.

Ù¹äѨ*$E54620E0-034E-B57B-D0E9-9EE2B6A10BCB (¡0:MacBookPro11,2B15D21ZUser`z ¬äѨ*(€€ 0¬Š)‚€€
ªäѨ*z‰ ҂äѨ*(‰€$0¢Š)ʀ uтäѨ* (08HP€ˆ˜ ¨€ˆ˜ €z ӂäѨ*(€$0ÁŠ)Š€ ӂäѨ*z/ ý‡äѨ*(¢€$0¦Š)’‚ ü‡äѨ*€€ (08‚„ø@z „ˆäѨ*(€$0ÁŠ)Š€ ˆäѨ*z ø‰äѨ*(€$0ÁŠ)Š€ ÷‰äѨ*z —ŠäѨ*(€$0ÁŠ)Š€ —ŠäѨ*z´ óŠäѨ*(‰€$0¢Š)ʀ ŸóŠäѨ*ÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿÃÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ žäѨ*(¢€$0¦Š)’‚ žäѨ*€€ (08‚„ø@z/ Ú¥–Ò¨*(¢€$0¦Š)’‚ Ø¥–Ò¨*€€ (08‚„ø@z ô¥–Ò¨*(€$0ÁŠ)Š€ ô¥–Ò¨*z Ô¦–Ò¨*(€$0ÁŠ)Š€ Ô¦–Ò¨*z Õ¦–Ò¨*(€$0ÁŠ)Š€ Ô¦–Ò¨*z Š§–Ò¨*(€€ 0¬Š)‚€€
‰§–Ò¨*z´ ÙÁ–Ò¨*(‰€$0¢Š)ʀ ŸÙÁ–Ò¨*ÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ Ò–Ҩ*(¢€$0¦Š)’‚ Ò–Ҩ*€€ (08‚„ø@z‰ ¦àšÒ¨*(‰€$0¢Š)ʀ u¦àšÒ¨* (08HP€ˆ˜ ¨€ˆ˜ €z ©àšÒ¨*(€$0ÁŠ)Š€ ©àšÒ¨*z ÀàšÒ¨*(€€ 0¬Š)‚€€
¿àšÒ¨*z ¹æšÒ¨*(€$0ÁŠ)Š€ ¹æšÒ¨*z/ ËæšÒ¨*(¢€$0¦Š)’‚ ÊæšÒ¨*€€ (08‚„ø@z ÒçšÒ¨*(€$0ÁŠ)Š€ ÑçšÒ¨*z –èšÒ¨*(€$0ÁŠ)Š€ –èšÒ¨*z´ ×èšÒ¨*(‰€$0¢Š)ʀ Ÿ×èšÒ¨*ÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ †êšÒ¨*(¢€$0¦Š)’‚ †êšÒ¨*€€ (08‚„ø@z‰ ïÔ Ò¨*(‰€$0¢Š)ʀ uîÔ Ò¨* (08HP€ˆ˜ ¨€ˆ˜ €z ñÔ Ò¨*(€$0ÁŠ)Š€ ñÔ Ò¨*z ¦Ö Ò¨*(€€ 0¬Š)‚€€
¥Ö Ò¨*z Û Ò¨*(€$0ÁŠ)Š€ ŒÛ Ò¨*z/ ’Û Ò¨*(¢€$0¦Š)’‚ ’Û Ò¨*€€ (08‚„ø@z ¡Û Ò¨*(€$0ÁŠ)Š€ ŸÛ Ò¨*z µÛ Ò¨*(€$0ÁŠ)Š€ µÛ Ò¨*z´ ²Ü Ò¨*(‰€$0¢Š)ʀ Ÿ²Ü Ò¨*ÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿÅÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ ƒá Ò¨*(¢€$0¦Š)’‚ ‚á Ò¨*€€ (08‚„ø@z/ ©Ö§Ò¨*(¢€$0¦Š)’‚ ©Ö§Ò¨*€€ (08‚„ø@z‰ µÖ§Ò¨*(‰€$0¢Š)ʀ u´Ö§Ò¨* (08HP€ˆ˜ ¨€ˆ˜ €z äÖ§Ò¨*(€$0ÁŠ)Š€ ãÖ§Ò¨*z ÐקҨ*(€€ 0¬Š)‚€€
ÏקҨ*z ŸÝ§Ò¨*(€$0ÁŠ)Š€ ŸÝ§Ò¨*z ±Ý§Ò¨*(€$0ÁŠ)Š€ °Ý§Ò¨*z ºÝ§Ò¨*(€$0ÁŠ)Š€ ºÝ§Ò¨*z´ µÞ§Ò¨*(‰€$0¢Š)ʀ ŸµÞ§Ò¨*ÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿÇÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ Âá§Ò¨*(¢€$0¦Š)’‚ Áá§Ò¨*€€ (08‚„ø@z/ ¼ØªÒ¨*(¢€$0¦Š)’‚ ºØªÒ¨*€€ (08‚„ø@z ÙªÒ¨*(€$0ÁŠ)Š€ ÙªÒ¨*z šÙªÒ¨*(€$0ÁŠ)Š€ šÙªÒ¨*z ÙªÒ¨*(€$0ÁŠ)Š€ ¬ÙªÒ¨*z ×ÚªÒ¨*(€€ 0¬Š)‚€€
ÖÚªÒ¨*z´ ÑÛªÒ¨*(‰€$0¢Š)ʀ ŸÑÛªÒ¨*ÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿÈÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ ‡áªÒ¨*(¢€$0¦Š)’‚ †áªÒ¨*€€ (08‚„ø@z‰ ¢ªòÒ¨*(‰€$0¢Š)ʀ uŸªòÒ¨* (08HP€ˆ˜ ¨€ˆ˜ €z ±ªòÒ¨*(€$0ÁŠ)Š€ °ªòÒ¨*z îªòÒ¨*(€€ 0¬Š)‚€€
íªòÒ¨*z ö°òÒ¨*(€$0ÁŠ)Š€ ó°òÒ¨*z/ •±òÒ¨*(¢€$0¦Š)’‚ ”±òÒ¨*€€ (08‚„ø@z ª²òÒ¨*(€$0ÁŠ)Š€ ª²òÒ¨*z زòÒ¨*(€$0ÁŠ)Š€ زòÒ¨*z´ µ³òÒ¨*(‰€$0¢Š)ʀ Ÿµ³òÒ¨*ÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿÉÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ ÀµòÒ¨*(¢€$0¦Š)’‚ ÀµòÒ¨*€€ (08‚„ø@z‰ ¿ú¢Ó¨*(‰€$0¢Š)ʀ u¹ö¢Ó¨* (08HP€ˆ˜ ¨€ˆ˜ €z Àú¢Ó¨*(€$0ÁŠ)Š€ ¢ù¢Ó¨*z ðý¢Ó¨*(€€ 0¬Š)‚€€
Áú¢Ó¨*z üþ¢Ó¨*(€$0ÁŠ)Š€ üþ¢Ó¨*z «ÿ¢Ó¨*(€$0ÁŠ)Š€ ªÿ¢Ó¨*z ·ÿ¢Ó¨*(€$0ÁŠ)Š€ ·ÿ¢Ó¨*z´ £€£Ó¨*(‰€$0¢Š)ʀ Ÿ£€£Ó¨*¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ¯ÿÿÿÿÿÿÿÿ (08@HPZDé݀ˆ˜ ¨€ü1ˆ˜ ªÿÿ€z/ Ӆ£Ó¨*(¢€$0¦Š)’‚ ¼…£Ó¨*€€ (08‚„ø@zˆ € ž¬¨*(„à0ŠŠ)ڀ € ž¬¨*Š€ € ž¬¨*ê€ € ž¬¨*È º@¢€ A(0R
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‡€ŠW€¸ARX€ ž¬¨*`hpx€zÕ € ž¬¨*(“€$0¥Š)š À€ ž¬¨* (08@HPX`hpx€Š¤Š¹FŠŠŠŠŠŠŠŠŠ°ÁÒËõî–˜ ¨°¸ÀÈÐÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ+ ¢* _airdrop_tcplocalÚ* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * zÕ € ž¬¨*(“€$0¥Š)š À€ ž¬¨* (08@HPX`hpx€Š£ŠÒŠŠŠŠŠŠŠŠŠø±‰ß܂ ¨°¸ÀÈÐÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ* * _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ+ ÷* _airdrop_tcplocalÚ* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* * Ú* *
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 19 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: APPLE SSD SM0256F, 251 GB
Model: MacBookPro11,2, BootROM MBP112.0138.B16, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f15
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

 

[Cory Cooper]

Hello and welcome.

The crash report doesn't show anything that would cause the KPs.

-Is the crashing totally random, or when using specific apps?
-Do you have any anti-virus apps, or third-party utilities such as MacKeeper or CleanMyMac installed?

C

 

[pm441]

Hi,
thanks for your reply
I have Intego anti-virus software, would this likely cause it to crash?
I also had to remove adware recently primarily being V search. It also crashes quite a lot when it is on sleep.

 

[honestone]

I do not know if the Intego Anti-Virus software is good or not. Also, how did you remove the adware? There is actually an excellent freeware product to do just that.

More importantly, have you been making any backups at all to an external device?

Also, what exact Mac OS are you using? I can't tell from your post above. I can see the exact Mac model that you have.

And, have done any kind of disk cleanup/maintenance at all?

 

[Cory Cooper]

Yes, it is possible that any anti-virus software can cause your Mac to crash, because they are usually set to a live mode that scans every file that is opened/executed. You could try turning off any form of live protection that it has to see if that helps the crashing.

honestone is referring to Malwarebytes Anti-Malware for Mac.

pm441 is running OS X El Capitan 10.11.3 (15D21) - which is in the crash report in the first line after MacBook Pro 11,2.

C

 

[honestone]

Yes, it is possible that any anti-virus software can cause your Mac to crash, because they are usually set to a live mode that scans every file that is opened/executed. You could try turning off any form of live protection that it has to see if that helps the crashing.

honestone is referring to Malwarebytes Anti-Malware for Mac.

pm441 is running OS X El Capitan 10.11.3 (15D21) - which is in the crash report in the first line after MacBook Pro 11,2.

C

Yes, I was referring to that Malwarebytes Anti-Malware. A number of folks around here have successfully used it, including myself.

And Cory, thanks for the info about the Mac OS. It is "coded" in some obscure way, and thus that is why I did not "see" it.

Again, though, it would be helpful if you would answer the other questions I posed above.