Mac Mail - messages disappearing from Inbox


TevenPeter

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Messages in my inbox disappear after approx 7 days - why is this and how can I change the settings to enable me to see messages in my inbox that were received more than 7 days ago?
 
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Cory Cooper

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Hello and welcome.

-Which model Mac?
-Which version of OS X/macOS?
-Who is your email provider?
-Are you using the Apple Mail application?
-Is the email account setup as POP or IMAP?

C
 
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Aiden Nelson

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what mail account are you using? Is that an exchange or a common mail domain? Exchange environments are more prone to such incidents. You can talk with your admin for the same. To save your mails, you cna archive them to your local system. I was recommended Mail Backup X from this forum itself and that worked for me. The application automatically downloads the emails to offline accessible mode. https://www.mac-help.com/threads/backup-apple-mail-to-my-system.224934/#post-1554054
link for the application:http://www.mailbackupx.com/how-to-scenerios/how-to-backup-apple-mac-mail-mails-on-mac.html
 

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