iPhone backup

Discussion in 'iPhone' started by fastdriver, Jun 7, 2016.

  1. fastdriver

    fastdriver New Member

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    Help! A friend of mine's iPhone6 Plus is down for the count almost- screen flashes, can't always click on an item, dials people randomly without even touching the phone! Anyway, I did backup his phone to my computer. What I need to know is- does it backup EVERYTHING on his iPhone- music, contacts, etc.? Thank you! Never had to restore anything from iTunes before,
     
    fastdriver, Jun 7, 2016
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  2. fastdriver

    Cory Cooper Moderator

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    Hello.

    It depends on how things are setup.

    -Which version of OS X and iTunes on your Mac?
    -Which version of iOS on the iPhone?
    -Is your friend using iCloud to sync contacts, calendars, notes, etc?
    -When you did the backup to your computer, did it add their contacts and calendars to yours?
    -Has your friend taken the iPhone to an Apple Store to have them check it out? It could just be a lose internal cable.

    C
     
    Cory Cooper, Jun 7, 2016
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  3. fastdriver

    fastdriver New Member

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    Thank you for the response. A friend happened to stop by and checked the iCloud and got everything backed up ok. He is all set now. Thanks.
     
    fastdriver, Jun 9, 2016
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