SOS: Pls recommend 3rd party software for iPhone backup

[maverick-77]

SOS.....
Situation: iTunes in my mac keep popping error message "iTunes could not back up my iPhone.... corrupt or incompatible". This happened after i accidentally permanently deleted my iTunes backup folder/files from my external hd. Currently my iPhone6 is giving me problems and could be short-lived.

Need help: Besides iTunes, is there any recommendable third party software that can help do the job backing up my iPhone that doesn't cost a bomb? Would be a plus if that software/app can help to transfer out photos from iPhone to external storage... need to free up space in iPhone too.

Thx peeps!!

 

[Cory Cooper]

Hello and welcome.

Due to the design of the iPhone, it is only compatible with iTunes and iCloud for complete syncing/backup. There are other applications to retrieve photos from an iPhone, but no legal way of retrieving music/movies, due to the licensing in place between Apple and the media companies.

-Are you using a Mac or PC?
-Do you know what version of iOS on the iPhone?
-Were you using iCloud Backup?
-All iTunes purchases can easily be re-downloaded.
-Photos can be copied to a computer using apps like iPhoto/Photos/Image Capture on the Mac, and the Windows Photo Gallery.

Import photos and videos from your iPhone, iPad, or iPod touch

C

 

[maverick-77]

Thanks for the great info Cory.

Reply...
- I am using MacBook Air.
- The IOS on my ip6 is the latest 10.2.1.
- Trying to back up thru iTunes in my Mac; not icloud.

By the way, i just found a legal way to import/transfer my photos/videos from my iphone to my external hd using Preview. Saved precious space. Do u recommend using Preview over the other alternatives? Appreciate your input.

Advance thanks!

 

[Cory Cooper]

No worries.

You can legally transfer videos and photos that you take wth your iPhone, just not videos that you purchased/synced from iTunes. There are ways to do that, but they are not supported by Apple. I am not sure how you would use Preview to do that?

Image Capture is probably the easiest way outside of iPhoto/Photos to backup photos and videos from your iPhone's camera,as you can select what you want to import and where.

Once you get everything backed up/synced, it would probably be wise to do a full erase and restore of the iPhone to clear things up.

C

 

[maverick-77]

You can experiment with Preview.
This is how I did it.

Plug in iphone.
Run Preview.
From tab File, click Import from "your target iphone".
A new window would pop out. Choose the photos/videos.
Click "Import".
Then choose where to import the files to.

I would try out Image Capture.
Cheers.