Iphone 13 pro white screen

[THOMASLIPIN]

My iPhone 13 Pro has developed a white screen problem after a little over a year of use. Has anyone else experienced this issue? Any suggestions on how to solve it would be greatly appreciated.

 

[EugenDoga]

Hi THOMASLIPIN,

I've heard of similar issues happening with iPhones. Here are a few steps you can try to resolve the white screen problem on your iPhone 13 Pro:

Soft Reset​

1. Force Restart:
   • Quickly press and release the Volume Up button.
   • Quickly press and release the Volume Down button.
   • Press and hold the Side button until you see the Apple logo.

Hard Reset​

1. Enter DFU Mode:
   • Connect your iPhone to your computer and open iTunes.
   • Quickly press and release the Volume Up button.
   • Quickly press and release the Volume Down button.
   • Press and hold the Side button until the screen goes black.
   • While holding the Side button, press and hold the Volume Down button for about 5 seconds.
   • Release the Side button but continue holding the Volume Down button until iTunes detects your iPhone in recovery mode.
   • Follow the prompts to restore your iPhone.

Check for Software Issues​

1. Update iOS:
   • Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update.
2. Reset Settings:
   • Go to Settings > General > Reset > Reset All Settings.

Contact Apple Support​

1. Visit an Apple Store or Authorized Service Provider:
   • If the above steps don't work, it might be a hardware issue. Visit an Apple Store or an authorized service provider for further diagnostics and repair.

Hopefully, one of these steps helps resolve the white screen issue on your iPhone 13 Pro.