iPad Pro not charging with USB-C to USB-C cable

Joined
Apr 16, 2024
Messages
8
Reaction score
0
Hello, my iPad Pro 11 inch has been great, but recently it stopped charging with a USB-C to USB-C cable. It still charges with a USB-A to USB-C cable, although sometimes I have to flip the USB-C connector to get it to work.

I've tested the USB-C to USB-C cables on other devices, and they work fine, so it's not the cable or the adapter. It seems like the iPad is somehow rejecting the USB-C to USB-C connection. Has anyone else experienced this or found a solution? It's really frustrating because I know the issue isn't with the cable, power adapter, or the iPad's connector hardware. Any advice would be appreciated.
 
Joined
Jun 3, 2024
Messages
29
Reaction score
6
It might be a software issue, have you tried restarting your iPad or checking for any software updates? Sometimes a fresh start can fix these weird problems. If that doesn’t help, it could be worth visiting an Apple Store or contacting support to see if they can diagnose the issue.
 
Joined
Mar 24, 2024
Messages
82
Reaction score
10
Given what you say about "flipping" the connector I think it's most likely a bad connection issue. Are you using third party cables? If so you're more likely to have problems but even if they're Apple they can still die on you.
It's really just a process of elimination to work out what's at fault, cable/connector/outlet/input.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top