i pod help

[Tonyclifton]

Hi Everyone

this is my first post and i hope you can help, i have a 40gb click wheel i pod which has been freezing for a while now but i have always been able to use the restart option to get it to work again.
However yesterday i tried to put some more music on it from my i tunes folder and it didn't appear on my pc the words do not disconnect appear but after an hour nothing else was happening it was just making a constant whirring sound.

Any suggestions would be greatly appreciated

thanks

 

[Ric]

Hi there Tony and welcome,

There are a few things you can try here...

http://docs.info.apple.com/article.html?artnum=61711

Let us know how you get on...

regards

Ric

 

[Ric]

There's a nice video tutorial on how to reset/restore your iPod here...

http://www.apple.com/support/ipod/tutorial/ip_gettingstarted_t16.html

regards

RIc

 

[Ric]

Hi Tony,

Should of said first...I presume you have restarted the PC and the iPod...

If you haven't then this is the first thing to try...what's it doing now ?

regards

Ric