I am not sure if this is a a virus or what, but I can't seem to delete this file on my mother's computer. I am trying to make space on this laptop for her because it saying it is full, and won't download anything. She has a 2014 MacBook Air. When I look at what is taking up space on the computer there are 2 things that show over 100MG: iTunes12.1.1.dmg - 215.4 MB and iTunesSetup.exe - 108.7 MB. When I attempt to drag either to the trash, it turns the trash to an eject symbol, and nothing happens, neither will not delete.
I hope I am posting in the correct area, and someone out there can help! Thank you!
I hope I am posting in the correct area, and someone out there can help! Thank you!