Fix: There is a billing problem with a previous purchase

"There is a billing problem with a previous purchase" or "verification required" is not something you want to see on your Apple device. This guide will walk you through various solutions to resolve these issues, so you can make purchases, download apps, and use subscriptions without hassle.

How To Fix “There is a billing problem with a previous purchase”​

1. Change Your Payment Method​

1. Open Settings on your iPhone or iPad.
2. Tap on your name to access Apple ID settings.
3. Select Payment & Shipping and sign in if prompted.
4. Tap Add Payment Method to enter new payment information.
   
   
   
5. Input the details of your new payment method and tap Done.
6. Remove the old payment method by tapping the red delete button next to it.

Changing your payment method can resolve issues stemming from outdated or declined cards.

2. Use an Apple Gift Card for Unpaid Balances​

1. Purchase an Apple Gift Card or App Store & iTunes gift card.
2. Redeem the gift card on your device by going to Settings > [your name] > Media & Purchases > View Account > Redeem Gift Card.
3. Navigate to Purchase History and find the order marked in red indicating an unpaid balance.
4. Choose Pay with Apple ID Credit to clear the balance using your gift card funds.

This method is particularly useful if you're unable to update your payment method or prefer not to use a credit card.

3. For Family Sharing Users​

If you're part of a Family Sharing group and encounter this issue, the family organizer should update their payment information following the previous instructions. If you're not the organizer, inform them of the issue or try redeeming a gift card to cover your share of the expenses.

4. Contact Apple Support​

If you've tried updating your payment method or redeeming a gift card, and still face issues, it's time to contact Apple Support for assistance. They can provide personalized help, addressing any underlying problems with your account or billing information.

By following these instructions, you can resolve "There is a billing problem with a previous purchase" or "verification required" messages, ensuring smooth transactions and access to Apple's services.