DVD/disc drawer won't open

[LarryTalbot]

I put a DVD in my machine in order to install a new program. The disc install icon never came on the screen, and I am unable to eject the disc despite doing all the suggestions under the Mac Help page. I then went to open my Disc Player (Version 4.6.5) which was included with my install discs, but an error message came up:

There was an initialization error
A valid DVD drive could not be found. [-70012]

So nothing I can do to get that disc drawer to open? I called a local Mac place, and they thought it may be that I need a new DVD drive installed, but would take them over a week to do this. Is there anything I can do? Below is information on my computer.

Thanks,

Machine Name: Power Mac G5
Machine Model: PowerMac7,2
CPU Type: PowerPC 970 (2.2)
Number Of CPUs: 1
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.5f1

 

[teapot]

Hi Larry and welcome.
This may sound a bit daft but
a Have you just tried restarting your Mac?
b tried to locate the disk in your dvd drive from the disk utility application
at user/applications/utilities?
c restarting holding down the mouse button durring start up prceedure?

Rgaards
Teapot

 

[LarryTalbot]

Thanks Teapot. Yes, I tried all those things. On the utility, since the disc doesn't show up on the desktop, there is nothing to click and to eject. I even went to that FIRMWARE startup and typed in eject CD and it still doesn't open.

 

[teapot]

Hi
do you have toast?
do you have any repair applications such as disk warrior?

 

[Ric]

Hi there and welcome,

try opening iTunes and ejecting the disk from there...iTunes sometimes see's disks that other's don't...

regards

Ric

 

[Cory Cooper]

I know it's not showing up/mounting, but you can sometimes open iTunes or DVD Player and hit the eject button in those apps to open the tray.

 

[teapot]

That was my next idea Ric Honest

 

[Ric]

Looks like we were all thinking the same thing at the same time !!!

;-)

 

[Ric]

...my next one would be Screwdriver and pliers... (only for the brave !)

;-)

 

[teapot]

I Reckon
However I think I feel a pint coming on

 

[Ric]

Did you hear the ring pull just pop !!!

 

[LarryTalbot]

I just went to ITunes and tried the eject button, but no luck. I need a pint too!
For the old days when you could put a pin into a hole and the drawer would open!

 

[teapot]

I am trying to find out what error code -70012 ids . any idea?

 

[teapot]

you nedd a steady hand and good eyesight for that Larry

 

[Ric]

Depending on the drive...the button is still there, it's just hidden behind the front case of your Mac.

If you are careful and open the covering door then you may be able to see it...then give it a prod with a paperclip.

Or power down, and take the drive out...so that you can get to the button.

regards

Ric

 

[LarryTalbot]

Thanks.
I didn't even know that door slides so easily down. Yes, I shut down my computer, slip the door down and with a paper clip, got the disc out. I then restarted, and reset the PRAM, but I still can't open the tray with the top right hand keyboard key. No icon or anything, and when I go to my DVD application, it still says error as I posted in my first message. I guess I need a new DVD player installed. But I only wonder why the drawer doesn't at least open for a CD, or is the DVD and CD player the same?
But many thanks, at least I got the DVD out!

 

[teapot]

It might be a chance I use a little utility called ARDIEM that will find any connected drives and place an 'eject' icon on the top tool bar it is found at "http://ardiem.chaoticminds.org"

 

[teapot]

try a little utility called ardiem found at http://www.chaoticminds.org/modules/ardiem/index.php/index.html
it will place an operator key on the desktop toolbar

 

[teapot]

try a little utility I found called Ardiem it can be found at http://ardiem.chaoticminds.org
it will place an eject icon on the desktop toolbar

 

[LarryTalbot]

A friend suggested I go to my System folder (on the hard drive)
Open Library/CoreServices/Menu Extras
Option-drag the Eject.menu to my desktop double-click that file.
Now I have an eject menu icon on my top menu bar. Click that
to open the CD tray. But when I click that icon, it says NO DRIVES. So I guess my DVD-CD is somehow broken.