Cant delete a filed, despite going through all permission changes.

[Nurgle2024]

Hi, I deleted my Symantec anti virus software ages ago..

apart from having some trouble getting Nortons anti virus to delete some things it flagged as threats..

the main reasons was I found they had the ability to bill me for an amazing American Dollar sum after I bought it retails from a major retailer shop in Australia (where i live) , and keep on billing my bank even when i deleted that credit card and got a new one with a different number. (nortons sells retail over the counter at half the cost that they sell directly for...)

anyway, i since bought a M1 iMac, that i never installed Norton on, but i got the M1 iMac to migrate my files and programs over, and it seems that it also coppied some Nortons extensions. did not to Migration assistant did that with out asking..

M1 iMac Sequoia 15.5.

anyway, i know how to normally delete such files, by clicking the padlock changing the permissions etc etc. even going through control panel permissions also. and then dropping on App Cleaner. but for some reason that wont worth with this item.

Anyone know how to delete such files...? (apart from putting an axe through the mac...)

Regards, Sandy (the old bugger getting frustrated and alzheimers)

below is screen shot after i had gone through the rig-ma-roll of permissions and dropped on App Cleaner, and that app seems to have reset it back, and one of the things that has permissions is called "wheel" have no clue where that name came from.

 

[MacsBug]

Hi Sandy,

To delete these files you first have to disable SIP (System Integrity Protection).

You do this by 1st booting into the recovery partition, then using the terminal to disable SIP.

Here are the steps.

1. Turn off your iMac
2. Press and hold the power button until you see Loading startup options, then release it
3. Click on Options, and then Continue
4. Click on your User name and enter your admin Password
5. At the Recovery Utilities screen click on Utilities in the menubar, and then select Terminal
6. in the Terminal type in csrutil disable and then hit enter (You will see a message that SIP is disabled)
7. Restart your iMac by typing reboot in the terminal and hit enter

Once your iMac reboots you will be able to delete the system extensions that you want to delete.

After you delete the files, you should re-enable SIP.

You do this by following the steps above, but in step 6 you type in csrutil enable

 

[Nurgle2024]

Hi Sandy,

To delete these files you first have to disable SIP (System Integrity Protection).

You do this by 1st booting into the recovery partition, then using the terminal to disable SIP.

Here are the steps.

1. Turn off your iMac
2. Press and hold the power button until you see Loading startup options, then release it
3. Click on Options, and then Continue
4. Click on your User name and enter your admin Password
5. At the Recovery Utilities screen click on Utilities in the menubar, and then select Terminal
6. in the Terminal type in csrutil disable and then hit enter (You will see a message that SIP is disabled)
7. Restart your iMac by typing reboot in the terminal and hit enter

Once your iMac reboots you will be able to delete the system extensions that you want to delete.

After you delete the files, you should re-enable SIP.

You do this by following the steps above, but in step 6 you type in csrutil enable

Hi, thanks for the info... but to me, fiddling within the terminal program sounds a little too dangerous to try. had a bad experience at a mac computer club when a lecture got something wrong. i sall leave well enough alone. Regards, Sandy

 

[MacsBug]

Hi Sandy,

Using the terminal in the recovery partition is considerably less dangerous then when logged into your Mac. You are logged into a base OS, with very limited terminal commands that will work.

 

[Rodananne]

There really arent many alternatives to MacsBug's suggestion. I personally would not use Norton or Symantec products all they are all outmoded, unnecessary, resource hogging, expensive rip-offs. There are much better alternatives free for the very rare occasions you might need them. Apple's M Series Macs do a very good job of protecting themselves.

The only other alternative, and I'm not recommending it, MacsBug's suggestion is the best course of action, would be to instal Nortons Anti Virus program again and use their Uninstaller. See here; https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN
Which, with respect, is probably what you should have done in the first place.

Most complex program/applications come with or provide an uninstaller.

 

[Nurgle2024]

There really arent many alternatives to MacsBug's suggestion. I personally would not use Norton or Symantec products all they are all outmoded, unnecessary, resource hogging, expensive rip-offs. There are much better alternatives free for the very rare occasions you might need them. Apple's M Series Macs do a very good job of protecting themselves.

The only other alternative, and I'm not recommending it, MacsBug's suggestion is the best course of action, would be to instal Nortons Anti Virus program again and use their Uninstaller. See here; https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN
Which, with respect, is probably what you should have done in the first place.

Most complex program/applications come with or provide an uninstaller.

Hi, i am sure is used the uninstaller. but may not have. i did find Nortons had some dubious business methods, more to my dislike... and for some reason my bank has never explained, that even when i changed my credit cards, (after loosing it in a shopping centre) that the nortons managed to make their repayments transfer over to my new card, with out my permission, or even informing me. that aside.
the reason i am not sure about using terminal program is i now have server diabetes affecting my fingers. i used to be a 2 fingered hunt & peck typist. but after putting my right hand through a power saw in 2009, and having 6 hours if surgery reassembling, i i now have typing problems... so i am constantly making typing errors, and having to constantly check what i have typed.. being dyslectic... and that could spell disaster... so the simplest way to avoid disaster.. in not to do it... I thank all for their input and help... regards, Sandy

 

[Rodananne]

I sympathize with your condition and subsequent disability but if you cut/copy an paste the commands I think you will be fine. It's how I always do it.

As for the uninstall, you may well have done all the right things, some of these so called protective app packages are hard to get rid of.

 

[Nurgle2024]

I sympathize with your condition and subsequent disability but if you cut/copy an paste the commands I think you will be fine. It's how I always do it.

As for the uninstall, you may well have done all the right things, some of these so called protective app packages are hard to get rid of.

they never warned me about growing old when i was at School. i'd have asked for my money back...

now have difficulty walking, and starting to realise i have memory problems (Alzheimers.??)..

thanks gorgeous the ino. i may try copy & paste.

regards, Sandy