hi,
i've recently configured a IMAP account on 2 macs, one using entourage 2004 and one entourage 2008.
I've configured the accounts to download full bodies from all folders. However if i start entourage offline then i cannot see my IMAP folders and can only access my inbox messages.
when i'm online, everytime i start entourage all my imap folders are empty and i need to open each folder to get the messages downloaded.
i've tried to download the emails in side each folder by right-clicking on each-folder and selecting download full email bodies.
i've tried to create a rule to retrieve emails from the server.
i've tried to edit the schedule to make sure each folder was selected in the advanced options and selected all messages. Strangely enough that setting (in the folder synchronisation window) disappears every time i restart entourage.
i've tried setting up a new identity.
i've tried setting up a new identity on a different imap server.
i've spent hours on google but haven't found any thing helpful except the things i tried as mentioned above.
none of this has been working. i believe i'm doing something wrong as other people seem to be able to work offline with entourage but can't find what.
any help is appreciated.
thanks,
kind regards,
Yannick
i've recently configured a IMAP account on 2 macs, one using entourage 2004 and one entourage 2008.
I've configured the accounts to download full bodies from all folders. However if i start entourage offline then i cannot see my IMAP folders and can only access my inbox messages.
when i'm online, everytime i start entourage all my imap folders are empty and i need to open each folder to get the messages downloaded.
i've tried to download the emails in side each folder by right-clicking on each-folder and selecting download full email bodies.
i've tried to create a rule to retrieve emails from the server.
i've tried to edit the schedule to make sure each folder was selected in the advanced options and selected all messages. Strangely enough that setting (in the folder synchronisation window) disappears every time i restart entourage.
i've tried setting up a new identity.
i've tried setting up a new identity on a different imap server.
i've spent hours on google but haven't found any thing helpful except the things i tried as mentioned above.
none of this has been working. i believe i'm doing something wrong as other people seem to be able to work offline with entourage but can't find what.
any help is appreciated.
thanks,
kind regards,
Yannick