Apple Mail on Mac doesn't import Exchange mail

Howard Brazee

Howard Brazee

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I have a MicroSoft exchange email account (from GoDaddy). I can read my mail on my iPad, my iPhone, the web, and using Outlook. But while I can send email using that account using Mail on Ventura, email messages don't load. This is a new thing for me, it used to work fine. I have deleted and re-created the account several times, in Control Center/Internet Accounts/Exchange/Add Account, with Exchange, or setting the accounts by hand.

I just deleted and added that station, and looked at the Mail app. It said "Downloading Messages 7 of 157". I waited until it said "1 of 1" then went away. I still don't have email that I can find.

I tried to find my settings in MicroSoft Outlook, but couldn't find them.

Any ideas why my inbound mail from that account doesn't show up?
 

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