Airdrop stopped working on Mac (did not find any solution)

[matteoperigli]

hey guys! thanks in advantage for your time.

I have a early 2015 macbook pro retina. I used to have Macos Catalina, until I updated to Monterey last week.

Aidrop stopped working: I mean, I can send file from my macbook to iphone/ipad. But I cannot receive. Iphone finds mac, but nothing happens when I start sending.

The only temporary solution is turn off/on bluetooth and try again (often works) or to turn off/on the mac... but after a few time it stops working again.

I have tried to:
-reset nvram (did not work)
-update to a more recent macos version (did not work)

and did not find any other solution online.

PLEASE HELP. I work a lot with aidrop and this is a real trouble for me

 

[EugenDoga]

Here are some additional steps you can try to resolve the issue:

Troubleshooting Steps​

1. Ensure Both Devices are on the Same Network:
   • Sometimes, AirDrop works better when both devices are on the same Wi-Fi network. Make sure your Mac and iPhone/iPad are connected to the same Wi-Fi network.
2. Check AirDrop Settings on Mac:
   • Open Finder on your Mac.
   • Click on Go in the menu bar, then select AirDrop.
   • Ensure that Allow me to be discovered by is set to Everyone or Contacts Only.
3. Check AirDrop Settings on iPhone/iPad:
   • Open Control Center by swiping down from the upper-right corner of the screen (iPhone X and later) or up from the bottom (iPhone 8 and earlier).
   • Press and hold the network settings card (where the airplane mode, Wi-Fi, and Bluetooth icons are).
   • Tap on AirDrop and set it to Everyone or Contacts Only.
4. Restart Wi-Fi and Bluetooth:
   • Turn off both Wi-Fi and Bluetooth on your Mac and iPhone/iPad, wait a few seconds, and turn them back on.
   • Go to System Preferences > Network on your Mac, and turn off Wi-Fi. Then, turn it back on.
5. Check Firewall Settings:
   • Open System Preferences on your Mac.
   • Go to Security & Privacy > Firewall.
   • Click on Firewall Options....
   • Ensure that Block all incoming connections is not checked.
   • Make sure Automatically allow signed software to receive incoming connections is checked.
6. Reset Bluetooth Module:
   • Resetting the Bluetooth module can sometimes help resolve connectivity issues.
   • Hold down Shift + Option and click on the Bluetooth icon in the menu bar.
   • Select Reset the Bluetooth module.
   • Restart your Mac and try using AirDrop again.
7. Check for Software Updates:
   • Ensure that both your Mac and iPhone/iPad are running the latest versions of their respective operating systems. Sometimes, updates include fixes for connectivity issues.
   • Go to System Preferences > Software Update on your Mac.
   • Go to Settings > General > Software Update on your iPhone/iPad.
8. Safe Mode:
   • Restart your Mac in Safe Mode by holding down the Shift key during startup.
   • Try using AirDrop in Safe Mode. If it works, there might be a third-party software conflict.
9. Create a New User Account:
   • Create a new user account on your Mac to see if the issue persists there.
   • Go to System Preferences > Users & Groups.
   • Click the + button to add a new user.
   • Log in to the new account and test AirDrop.