3rd Gen ATV will NOT Power On or Detected in iTunes

Discussion in 'AppleTV' started by AlicePA1979, Jul 30, 2018.

  1. AlicePA1979

    AlicePA1979 New Member

    Jul 30, 2018
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    i have a 3rd gen apple tv and one day it totally refused to power on. i tried multiple plugs and have left it unplugged for a week with no success. even connecting it to a computer not only dose itunes not see it doesn't show up at all. so i wondering if anyone might have a idea how i might get it working again?

    Thanks in Advance:
    AlicePA1979, Jul 30, 2018
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  2. AlicePA1979

    Cory Cooper Moderator

    May 19, 2004
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    Hello and welcome.

    Unfortunately, it sounds like the internal power supply may have failed. You have done all of the troubleshooting I would suggest. Not sure, but the Apple Store may be able to check it out and confirm.

    Sorry I couldn't be of more assistance,

    Cory Cooper, Jul 31, 2018
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