Problems uploading images on Facebook.

[Heathwood99]

Hi there,

We went to Shrewsbury castle in England yesterday and I took a nice pano on my iPhone SE.

On my return I airdropped it to my Macbook Pro and converted the HEIC image to JPEG.

However on posting in Facebook I received the message 'unable to post tempimage1HKAtp.heic.

So it's almost as if there is still a link to the HEIC file despite my converting it to a JPEG.

Has anyone got any ideas?

John

 

[Cory Cooper]

Hello,

Sounds like you are still trying to upload the HEIC file. If you converted it to JPEG, say using Preview, look for the .jpg file and try uploding that.

C

 

[Heathwood99]

Thanks for your reply, but no I had already done what you said. The whole thing is a bit mysterious, because I have just added some photos that my wife took at the Chelsea flower show and the problem has now gone away.

I'll put it down to some mysterious bug - a new Mac OC has just been released.

Appreciate you help anyway.

 

[Cory Cooper]

No worries...glad it's resolved.

Maybe the HEIC file was in a cache and it eventually cleared, allowing you to upload the JPEG.

Be well,

C

 

[Heathwood99]

Yes I think this is probably right, thanks for your help. When my wife sent me photos from the Flower Show an email they were in .jpg format, but when I airdropped some more today, they were HEICs which I converted to .jpg.

Thanks again.