photoshop quits unexpectedly while opening

[dkardon]

I have a 40 gig G3 ibook, running tiger. As of about a week ago every time I try to open photoshop CS, it starts to open and then quits unexpectedly while loading the twain menus. When I go to the report I get the following message:
PID: 229
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x666f2d6d

Thread 0 Crashed:
0 <<00000000>> 0xfffeff20 objc_msgSend_rtp + 32

there's more, but that seems to be the nut of it. I have tried removing every trace of photoshop from the ibook (spotlight photoshop, >cmd delete>empty trash. and have reinstalled it twice. I have also used my tiger install cd to do a disk repair, all to no avail.

I think this happened sometime after the last system update.

 

[Kyomii]

This error is usually caused by a defective twain driver. Is it CS or CS2?

What you need to do is open the finder, navigate to

   Applications/AdobePhotoshopCS2/Plug-Ins/Import/Export/TWAIN.plugin

highlight the TWAIN.plugin icon and change its name to ~TWAIN.plugin.

You will find the ~ (tilda) key usually at the top left of your keyboard. All you need to do is put the cursor in front of the name and press shift and the tilda key.

 

[dkardon]

Wow, I can't tell you how many hours I spent trying one thing after another to try to fix this. Kyomii, thank you so much. This worked immediately! Thanks again!

 

[Ric]

...very nice.

 

[joeleyva]

Man, thank you so much for your help... I also had the same problem. Just added the "~", and everything came to normal.
I had to register just to thank you...

 

[Ric]

That's what we like, self help !

 

[jgwoulla]

This solution fixed me up too. Thanks a lot!

 

[poonjab1975]

i am running photoshop cs and have the same problem. i tried the fix with the tilda ~ in front of the TWAIN but it still does not work. Is there a different fix for CS? Any suggestions are very appreciated. Thank you!

 

[jo_b]

I am having quiting probs with photoshop (CS3). The error says:

Process: Adobe Photoshop CS3
Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1)
Code Type: X86 (Native)
Parent Process: launchd [88]

Date/Time: 2010-06-19 23:09:33.808 +1200
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6

Interval Since Last Report: 103875 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 383 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: E01F2075-7D6F-4E0E-941C-8DF929906E47

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000005
Crashed Thread: 9

Thread 0: Dispatch queue: com.apple.main-thread

This has only happened since I last did a software update. Any ideas?

Thanks!

 

[beneficialguy]

hi...

well you can try reinstalling the photoshop...or you better try upgrading

Hope the problem gets over soon.


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[jo_b]

I found on the adobe site that this was a known bug, and the latest OS x release fixed it.

Cheers

 

[pcferg]

This error is usually caused by a defective twain driver. Is it CS or CS2?

What you need to do is open the finder, navigate to

   Applications/AdobePhotoshopCS2/Plug-Ins/Import/Export/TWAIN.plugin

highlight the TWAIN.plugin icon and change its name to ~TWAIN.plugin.

You will find the ~ (tilda) key usually at the top left of your keyboard. All you need to do is put the cursor in front of the name and press shift and the tilda key.

---
FIXED IT! Thanks so much. This has been troubling me for months.

 

[TigerMC]

I'd like to try this solution however I'm not sure where to look for this file.
Can someone direct me.
Cheers

 

[oldscribe]

Hi,

You should find this in your hidden library folder, hold down the alt key while accessing the go menu.

 

[Kaveman]

Also clean out the Adobe files from your Library > Preferences

 

[TigerMC]

Thanks for all your help folks. Turned out it was an error caused by corrupted or duplicate font file I uploaded from the web. uninstalled the file and re-installed it and all is good. Good to know about the twain.plugin however since I'm running a very old version of Photo Shop. Great forum... I'm sure I'll lean on you peeps again.
Cheers, M

 

[oldscribe]

Hi M,

Good to hear you found the cause and fixed.