- Oct 12, 2006
- Reaction score
I'm a complete newbie here, and although I am a IT techie for PCs and own an Apple Mac, the following problem has got me stumped:
The machine in question is a Powerbook G4 titanium
The installed OS X is 10.2.1
I've tried to install the printer software for an HP laser printer, but at the end of the installation, I get the message "the software has been installed, but with errors - please run the installation again".
In fact, once the printer is connected via USB, the powerbook "sees" the printer, but they aren't on speaking terms.
Since I guessed that the OS X version might not support the printer software, I have tried to upgrade the OS X to 10.4.2, for which I possess the original installation disks. But as soon as I'm past the first few screens where you key in the language settings, the installation stops and the message is "this software cannot be installed on this machine".
I don't have another set of disks and I don't want to rush out and buy the newest Tiger version if in fact the trouble isn't with the disks.
Does anyone know where the problem might be?