Mac Pro locking up and restarting randomly with message about "excessive wakeups"

[JDM]

The second log is too long to fit in a comment too, so I pasted it here: https://pastebin.com/QcGPL99u

I notice a lot of references to Chromium in this log, which is weird because I uninstalled Chrome a couple days ago and I thought I deleted all of its folders off the computer. I don't understand why this machine would have trouble running Chrome anyway, but maybe you all can educate me. Either way, I've been having this issue since before I uninstalled Chrome.

 

[JDM]

This is still happening. Here's the most recent diagnostic report in the console, from about 8pm last night (I came into the office and turned it back on at 9am today):

Spoiler

{
"version": 21,
"segments": [
{
"algorithm": "SequenceFragmentPuzzle+CountMedianSketch",
"key": "com.apple.keyboard.NewWords.en_US",
"parameters": {"puzzleCount":256,"fragmentCount":5,"fragmentWidth":2,"fragmentK":2048,"epsilon":8,"sequenceFragmentBias":0.25,"sequenceM":1024,"fragmentM":1024,"sequenceK":2048},
"records": [
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
]
},
{
"algorithm": "CountMedianSketch",
"key": "com.apple.safari.AutoPlay.userMayWantAutoPlay.US",
"parameters": {"epsilon":8,"k":65536,"m":1024},
"records": [
"12088,0000000000000000000100001000000000000100008000000000000000004000002020000000000000000000000000000000000000000000000000000000000000000220800000000010000000000202000000000000010000000000004000000002002000400100000000000804000000000000000000000000080000000008"
]
}
]
}

Does anyone have any ideas?

 

[Cory Cooper]

Hello and welcome,

Sorry for the delay in responding...

Nothing stands out too much in those logs. I do see the following:
com.promise.driver.stex 6.2.13
com.getdropbox.dropbox.kext 1.11.1

-Do you have a Promise storage device connected?
-Do you have Dropbox installed? Have you tried pausing its syncing?

It shouldn't have any issue at all running Chrome or Chromium. It looks like you are running Catalina 10.15.6, correct?

I would run Apple Diagnostics to see if it detects a hardware issue: How to use Apple Diagnostics on your Mac

It does look like more of a software issue however.

C

 

[JDM]

Hi thanks so much for the reply. I do use a Promise drive and we have Dropbox syncing all day long. I hadn't disconnected either as we use them all the time. I reset the computer to factory settings yesterday and haven't reinstalled Dropbox yet, but my Promise is still plugged in. For the time being, I guess it can be a good test to run just the Promise and no Dropbox for a while and see if it fails again, and then eventually turn Dropbox back on and see what happens.

I am running 10.15.6 and the computer passed hardware diagnostics.

I'll see what I can come up with and post again if the issue persists. Thanks!

Hello and welcome,

Sorry for the delay in responding...

Nothing stands out too much in those logs. I do see the following:
com.promise.driver.stex 6.2.13
com.getdropbox.dropbox.kext 1.11.1

-Do you have a Promise storage device connected?
-Do you have Dropbox installed? Have you tried pausing its syncing?

It shouldn't have any issue at all running Chrome or Chromium. It looks like you are running Catalina 10.15.6, correct?

I would run Apple Diagnostics to see if it detects a hardware issue: How to use Apple Diagnostics on your Mac

It does look like more of a software issue however.

C