Strange image problems when saving images from Safari

[Nurgle2024]

Hi, i use safari to search th internet and ebay for images to use in my research and hobby.

when i find such i will right click and save as a .jpeg file. now 99% of these files will open exactly as seen in Photoshop, but a small percentage become corrupted when opened in photoshop, but the same images will look normal when opened in Preview.

just curious as to why.?

below is the same file opened in Photoshop, showing corruption, but then the same file opened in Preview appears to be OK.. (I had to reduce the size of my screen shots to upload them here) and below a screen shot of the fuke underlined shoing it generic icon.

just curious as to why photoshop 'mis-reads the file'. regards, Sandy

 

[TonyAguila]

I would hazard a guess that the file is a WEBP. In most cases, they can act like a JPEG or JPG file. I have even seen WEBP files with the “jpg.webp” extension. If the image from Preview looks okay, try saving it to another format first, e.g. PNG, and then opening that file in Photoshop. Photoshop itself can display unusual behavior, which is the reason why I’m forced to have both PS 2024 and PS 2025 loaded for instances like this.

 

[Nurgle2024]

Hi Tony, thanks for the answer..i have no idea what a webp is, but will look up, and i have no ides about the difference between the 2 photoshops. yes it occasionally get the 'jpeg.webp' extensions, but many of the open normally in photoshop 2025.. i deleted the photoshop 2024 of my imac... had tons of stuff in its folders. and was often seriously low on memory causing problems with other apps.. Especially Topaz ones. now that i am aware of the problems and at least have a work around by opening it in preview and resaving as jpeg to another folder. Regards, Sandy

 

[TonyAguila]

Hi Tony, thanks for the answer..i have no idea what a webp is, but will look up, and i have no ides about the difference between the 2 photoshops. yes it occasionally get the 'jpeg.webp' extensions, but many of the open normally in photoshop 2025.. i deleted the photoshop 2024 of my imac... had tons of stuff in its folders. and was often seriously low on memory causing problems with other apps.. Especially Topaz ones. now that i am aware of the problems and at least have a work around by opening it in preview and resaving as jpeg to another folder. Regards, Sandy

“webp” is one of numerous image formats, like .jpeg, .jpg, .tiff, etc. They all have advantages and disadvantages, and purposes. With the problem you illustrated, one way to get around the problem is by saving it in a format that you are familiar with, and then trying to open the new file in your preferred app. As for Photoshop, the two (or more) versions might give different results, especially when opening a file created in a newer version with on older version, or vice-versa. I deal with so many PSD (and other Adobe) files that I often come across situations like you originally reported.

If you “deleted” a version of Photoshop, I hope you didn’t just drag the application folder into the trash. Apps usually have numerous associated files outside of the main app folder, and bypassing those can create weird and long-lasting problems. The best way to remove an applications is to use an application cleaner utility like AppCleaner.app, that will collect all those pieces and allow you to delete all of the pieces at once. In the case of Adobe apps, you should use the Adobe Creative Cloud app to select the application in question and select the “uninstall” option.