Spawn_Dooley
Moderator
- Joined
- Jun 13, 2007
- Messages
- 2,849
- Reaction score
- 93
Has there been any hardware replacement at all recently?
I'm surprised the Apple Store folk said they hadn't seen anything like it before as your's isn't an isolated case.
I would take it back & the techs at the Apple Store will restore the serial. You can see your MBA's serial by removing the battery, it should be on a sticker in the battery bay somewhere.
Do you have access to another Mac? If so, see here
I ask because before you hand your MBA over you should make a complete backup of your internal HD & also another good idea from a security perspective is to Deauthorise your MBA from the iTunes Store, see here.
I'm surprised the Apple Store folk said they hadn't seen anything like it before as your's isn't an isolated case.
I would take it back & the techs at the Apple Store will restore the serial. You can see your MBA's serial by removing the battery, it should be on a sticker in the battery bay somewhere.
Do you have access to another Mac? If so, see here
I ask because before you hand your MBA over you should make a complete backup of your internal HD & also another good idea from a security perspective is to Deauthorise your MBA from the iTunes Store, see here.