thanks for your response heres the modelHello and welcome.
What is the exact model of the Mac, so we know how to advise you? If you can't find/don't know the exact model, you can enter the serial number here: Check Your Service and Support Coverage and it will return the exact model name of your Mac.
Let us know and we'll give you your options.
C
thanks for trying it really means alot, i will let you know if i get it fixedOk then i do not know how to do this.
Tell me when you resolve this problem.
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