Pop-up fake alert says I have 3 viruses

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I keep getting an alert that says I have 3 viruses and if I don't call immediately the damage will become permanent. I have scanned with Malwarebytes and nothing was found. This came in along with Opera. I had a HORRIBLE time deleting Opera as it left pieces libraries. I had hoped that deleting Opera would get rid of the message as well, but no luck there. I am not adept at these things. I'm a 70 year old woman, so if you have an answer for me, write the instructions as though I now nothing.
 

Cory Cooper

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Hello and welcome.

First off - DO NOT call the phone number... it is definitely a well-known scam.

-When are the alerts popping up - when using Opera, Safari, etc.? I assume Opera, since you mentioned you thought it may get rid of it.
-If when using Safari, in the menu bar click Safari, then choose Preferences..., then click Extensions. Is anything listed there, and if so, can you list them?

C
 

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