My laptop locked up, wants a password


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Hi All,
This is my work computer and is protected by van "something" :confused: .

Anyway to get it to reset to defaults?

Doesn't control open apple something let you escape?


Can you tell I am a desparte PC girl?

Any help would be appreciated.

Thanks,

Lisa
 
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Vangard is what is locking the computer

:confused: I looked on my computer, it's called Vangaurd and is made by vantage Learning company.


AHHH, I need my information for training for 25 people on Thurday!
Lisa
 

Ric

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Re: Vangard is what is locking the computer

Hi there Lisa and welcome !

Can you explain further ?

What does the Screen look like ?

What type of Mac have you got /

Can you do a restart ?

regards

Ric
 

Cory Cooper

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Do you work in a school...VANguard is used to limit access of students on Mac computers during use with testing and assessment services over the Internet. Has it always been installed? Do you have a password? Is this Mac new to you?
 
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Cory Cooper said:
Do you work in a school...VANguard is used to limit access of students on Mac computers during use with testing and assessment services over the Internet. Has it always been installed? Do you have a password? Is this Mac new to you?
Yes I work as a Literacy Coach and I was able to shut down the machine and get it to unlock using open apple, control and shutting off power at the same time.
T:) hanks
Lisa
 
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Re: Vangard is what is locking the computer

Ric said:
Hi there Lisa and welcome !

Can you explain further ?

What does the Screen look like ?

What type of Mac have you got /

Can you do a restart ?

regards

Ric
Thanks Ric
Eventually I stumbled inot shutting the machine down.
Lisa:)
 
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Ric

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Re: Vangard is what is locking the computer

No problem !

glad you got it sorted.

regards

Ric
 

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