iPhone X portrait mode is not working

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I'm having an issue with the Portrait mode on my iPhone X. I used to take photos in Portrait mode, but recently it stopped working with the rear-facing camera. It still works in 'selfie' mode with the front-facing camera. I've restarted my phone many times and made sure it's fully up to date. I've also reset my phone multiple times, but Portrait mode is still not working with the rear camera. Does anyone know how to fix this issue or have any suggestions?
 
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If Portrait mode on your iPhone X's rear-facing camera has stopped working, despite restarting, updating, and resetting your phone, you can try the following steps to troubleshoot and potentially resolve the issue:

Troubleshooting Steps​

  1. Clean the Camera Lens:
    • Make sure the camera lens is clean and free from any dirt, dust, or smudges. Use a microfiber cloth to gently clean the lens.
  2. Remove the Case:
    • If you’re using a case, remove it and try using Portrait mode again. Sometimes cases can obstruct the camera or interfere with the depth sensors.
  3. Check for Depth Sensor Obstructions:
    • Ensure nothing is obstructing the depth sensors around the camera. The depth sensors are crucial for Portrait mode to function properly.
  4. Reset All Settings:
    • Go to Settings > General > Reset > Reset All Settings. This won’t delete your data, but it will reset system settings like Wi-Fi passwords and wallpapers, which can sometimes fix issues.
  5. Test in Safe Mode:
    • Although iOS doesn’t have a “Safe Mode” like other operating systems, you can test your phone in a minimal state by turning off Background App Refresh. Go to Settings > General > Background App Refresh and toggle it off.
  6. Check Lighting Conditions:
    • Portrait mode requires good lighting to work effectively. Ensure you are in a well-lit environment when trying to use Portrait mode.
  7. Force Close Camera App:
    • Double-click the Home button or swipe up from the bottom of the screen (depending on your iPhone model) to see all open apps.
    • Swipe up on the Camera app to force close it.
    • Reopen the Camera app and try Portrait mode again.
Let me now if it worked.
 

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