Macbook Pro Retina top case replacement for battery problem.

[Niya]

I have a early 2015 13" MBP Retina that I purchased 2 years ago. The laptop has been working perfectly fine for the past two years but a couple of days back the battery suddenly died. There was a cross sign on the battery icon and it said 'Battery not available'. I contacted my local authorised apple service provider and was told that the battery was dead and i needed to get it replaced. I had my doubts because the battery was working fine just the day before with 5-6 hrs back up and there was no physical damage to my laptop. So I contacted another authorised apple service centre and was told told that the entire top case needed replacing. After coming back from the second service centre the battery status is 'Replace now', but they say I need to change the top case.

I am very confused. The laptop is in excellent condition and works just fine on continuous AC supply even now. Should i replace the topcase? or is the battery?

 

[honestone]

It's unfortunate you are having such issues with a 2 year old Mac. I have a mid 2013 13" MacBook Air that I purchased about 3 1/2 years ago, and my battery is still working fine. The Air does not have a retina display, but it would be odd if that causes battery issues.

Here are the results of a search I just did for "Battery Issues with 2015 13" MBP Retina":

https://www.google.com/search?rlz=1...0..0.0....0...1..64.psy-ab..0.0.0.xo070yl3T7s

Two links from those results appear to be helpful:

https://discussions.apple.com/thread/7033356?start=0&tstart=0

https://www.imore.com/how-resolve-battery-life-troubles-your-retina-macbook-pro

One thing for sure, though, is that replacing the battery on your own is no easy task:

https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Early+2015+Battery+Replacement/45137

 

[Cory Cooper]

Hello and welcome.

In addition to honestone's comments, the MacBook Pro (Retina, 13-inch, Early 2015) has a separate battery and top case, whereas some of the more current models have the top case and battery as once unit. It is possible for a battery to simply fail without warning.

That said, I strongly advise you NOT to attempt the repair yourself. The battery and the adhesives used are toxic and can be very harmful/dangerous if the battery is punctured. Also, DO NOT drain the battery as stated in the iFixit guide - that is not something even Apple Geniuses do during a repair.

This repair should be performed by an Apple Store or Apple Authorized Service Provider only.

C