Why won't emails load in Mail?

Discussion in 'Mac OS X' started by maclife, May 7, 2018.

  1. maclife

    maclife New Member

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    It seems that since I upgraded to High Sierra quite often when I click on an email it doesn't load. I wait a while but it still doesn't load so I must try another email (which always opens) and then go back to the one I initially tried to open and it will then open. Can I fix this problem? Thank you.
     
    maclife, May 7, 2018
    #1
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  2. maclife

    Cory Cooper Moderator

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    Hello,

    -Are you running the latest macOS High Sierra 10.13.4?
    -How many email accounts are setup in Apple Mail?
    -How many emails are in the Inbox?

    C
     
    Cory Cooper, May 15, 2018
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  3. maclife

    maclife New Member

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    Here are the answers to your 3 questions:
    Yes.
    5.
    13 at the moment.
     
    maclife, May 15, 2018
    #3
  4. maclife

    Cory Cooper Moderator

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    OK, thanks for the info.

    -Does it seem to happen in all accounts, or just some?
    -In Mail > Preferences... > General > Check for new messages: is it set to Automatically? Have you tried any of the other settings?
    -Are you connected via Wi-Fi or Ethernet to your router?

    C
     
    Cory Cooper, May 15, 2018
    #4
  5. maclife

    maclife New Member

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    It seems to happen in all accounts;
    Mail > Preferences... > General > Check for new messages: is set to "Every 5 minutes";
    I am connected via Wi-Fi to my router.
     
    maclife, May 16, 2018
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  6. maclife

    Cory Cooper Moderator

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    Again, thanks.

    Try changing to Check for new messages: Automatically and see if that helps the situation.

    C
     
    Cory Cooper, May 16, 2018
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  7. maclife

    maclife New Member

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    Thanks .
    I did that but it hasn't helped. I am concluding that it is a bug but I can live with it.
     
    maclife, May 29, 2018
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