Updates not loading

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When trying to download new updates, the box says "downloading" but no progress line appears and after a few minutes it time out.
 

Cory Cooper

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Excellent...thanks for updating.

We apologize for not responding to your post.

Be well,

C
 
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Two months later and updates have stopped working again. I sure don't want to go thru another4 hours on the phone with apple.

The systems preference icon shows a red number one and the system gets as far as showing a bar from downloading the update but it never moves and eventually, minutes later, just goes away.
 

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