Unwanted Pop up Screen Messages

Discussion in 'Mac OS X' started by John Park, Jun 9, 2018.

  1. John Park

    John Park New Member

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    Must have placed something on my keyboard which brought up an irritating item which is in a text box at bottom of my screen telling me where I am on screen. Do not know what it is called in order to delete it.. It's in a black box with white words like a silent voice over. How do I delete this. Would be most grateful if anyone can help me.
     
    John Park, Jun 9, 2018
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  2. John Park

    honestone New Member

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    Need some more information:

    1. What exact Mac model do you have?

    2. What exact Mac OS are you running?

    3. Have you ever done any disk cleanup/maintenance/repairs, from a software perspective?

    4. Can you "nail down" when exactly this started? And if possible, what were you doing with your machine right before this started?

    When the "item" appears on your screen, move your mouse over it, and right click on the mouse. One of the options you'll see is Get Info. Select that, and see if it tells you anything.

    I guess it is possible you got some adware/malware onto your machine. You could try and download, install, and run the excellent freeware programs Malwarebytes, available from here:

    https://www.malwarebytes.com/mac/
     
    honestone, Jun 9, 2018
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  3. John Park

    Cory Cooper Moderator

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    Hello and welcome,

    It sounds like you have activated VoiceOver. Depending on your version of OS X/macOS, you can turn it off a few ways:

    -Try pressing Command-F5
    -System Preferences > Accessibility > VoiceOver > uncheck the box next to Enable VoiceOver

    Let us know if that resolves the issue,

    C
     
    Cory Cooper, Jun 9, 2018
    #3
  4. John Park

    John Park New Member

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    Thank you and perfect, it was the Voice over. Now back to normal. John.
     
    John Park, Jun 11, 2018
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  5. John Park

    John Park New Member

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    Now back to normal, thank you for your time. John.
     
    John Park, Jun 11, 2018
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  6. John Park

    Cory Cooper Moderator

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    No worries...glad it was a simple fix.

    C
     
    Cory Cooper, Jun 12, 2018
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