this accessory is not supported by this device.

Discussion in 'iPad' started by carol wichman, Dec 27, 2016.

?

How do I turn this off? Will be reading my Kindle App and it pops up

  1. turn off didn't work

    0 vote(s)
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  2. not attached

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  1. carol wichman

    carol wichman New Member

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    This message comes up when using apps. Not attached to anything. Not charging the device which seems to the only help I can find.
     
    carol wichman, Dec 27, 2016
    #1
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  2. carol wichman

    Cory Cooper Moderator

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    Hello and welcome.

    -Which model iPad?
    -Which version of iOS?
    -Are you using genuine Apple charging cables?
    -Is there any physical or liquid damage that you know of?
    -When do you see this alert?

    C
     
    Cory Cooper, Jan 1, 2017
    #2
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  3. carol wichman

    Honshin New Member

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    I have the same issue on iPad Pro. There is no cable or device attached. It is running the latest version of IOS and there is no damage to the device. It happens most frequently within the Facebook app when viewing a video but it also occurs on occasion in the Safari app
     
    Honshin, Feb 13, 2017
    #3
  4. carol wichman

    Cory Cooper Moderator

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    Hello and welcome Honshin.

    -Is it running the latest version of iOS?
    -Are you using an Apple Smart Keyboard?
    -Have you checked the Smart Connector pins on the iPad and keyboard?
    -Is there any dirt/lint/etc. in the Lightning connector?

    C
     
    Cory Cooper, Feb 18, 2017
    #4
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