'Sticky' mouse pad


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My husband an I both have MacBook Air - mine is fine (2015, Catalina)) but his takes ages to move the cursor, it's slow or jumps, drives you mad really can't use it. I really don't understand why he has this problem - can anything be done? It does seem strange that he has this prob and I don't!
 
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Cory Cooper

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Hello,
  • Have you tried leaning the trackpad surface?
  • Does it happen for everyone that uses the trackpad, i.e. not just him?
  • Is it hard to press, i.e. spongy or not much "travel"?
C
 
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Sorry, what do you mean leaning the trackpad? Yes it happens when I tried to use it. No feels, normal, just won't do what you want, very slowly moves, then does it's own thing! My air is the same age, and I couldn't live without it! but my husband's drives me up the wall trying to do things, it takes ages to get the cursor where you want it.
 

Cory Cooper

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Sorry...I meant cleaning the trackpad surface. ;)

I wonder if it could be simple wear. Does he have a Bluetooth mouse or trackpad to try?

C
 
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Don't know what a bluetooth mouse is - we have a mouse that has a little plug you put into the laptop, wire free.
 

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