'Sticky' mouse pad

[pam barrett]

My husband an I both have MacBook Air - mine is fine (2015, Catalina)) but his takes ages to move the cursor, it's slow or jumps, drives you mad really can't use it. I really don't understand why he has this problem - can anything be done? It does seem strange that he has this prob and I don't!

 

[Cory Cooper]

Hello,

• Have you tried leaning the trackpad surface?
• Does it happen for everyone that uses the trackpad, i.e. not just him?
• Is it hard to press, i.e. spongy or not much "travel"?

C

 

[pam barrett]

Sorry, what do you mean leaning the trackpad? Yes it happens when I tried to use it. No feels, normal, just won't do what you want, very slowly moves, then does it's own thing! My air is the same age, and I couldn't live without it! but my husband's drives me up the wall trying to do things, it takes ages to get the cursor where you want it.

 

[Cory Cooper]

Sorry...I meant cleaning the trackpad surface.

I wonder if it could be simple wear. Does he have a Bluetooth mouse or trackpad to try?

C

 

[pam barrett]

Don't know what a bluetooth mouse is - we have a mouse that has a little plug you put into the laptop, wire free.