Screen brightness too low

[annikamarjatta]

I have a MacBook Air 13'' / A1466.

My screen suffered a blow at work and I had to get a new one. The only thing broken was the LCD, the screen itself stayed intact.
Everything works fine now with the new screen, except for the brightness. When it's turned to max, it's like there's still two increments to go, but it doesn't go higher.
It used to work normally before the new screen, so I went back to where I got it fixed, but they say it's the computer and that it has nothing to do with the new screen.
I've tried updating, restarting, resetting NVRAM, resetting SMC and starting it up in safe mode.
Nothing has worked.

Obviously this doesn't affect the computer's capabilities and I can still do everything I used to. But when I'm in my livingroom during the day, when it's sunny outside, I feel like I need to strain my eyes, cause the screen light is too low. And when I'm watching movies and the scenes are dark, it's almost impossible to see what's going on..

Can anyone help??
What can I try??

 

[Cory Cooper]

Hello and welcome.

Where was the LCD repair performed - was the repair shop an Apple Authorized Service Provider? If not, they may have used a non-compatible LCD panel.

I haven't heard of this issue before.

C