We'll need a bit more information first:
-Exact model of the Mac?
-Which version of OS X/macOS is currently on it?
-Did the iMac come with any install discs?
Hi , Glad to hear from you. My mac is an iMac 8.1 2008. It OS X EL CAPITAN version 10.11.6
It has no install discs. I have reset it before, but don't remember how.
Hi , Glad to hear from you. My mac is an iMac 8.1 2008. It OS X EL CAPITAN version 10.11.6
It has no install discs. I have reset it before, but don't remember how.
Hi, I contacted apple and was told that the server probably did't reset the computer because the os is so old. Since there are no Apple stores open, I will let it set for now. Thank you all.
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