SOLVED 'Photos' problem


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On my 20" iMac (early 2008) El Capitan, all my photos show as thumbnails but when I click on them not all open to the full size image, they are a grey triangle with an exclamation mark .
There is no problem on my other devices, a 27" imac, ipad mini, iphone 5 and iphone 8.

I have tried repairing the library, which had no effect.

Does anyone have any tips or tricks to rectify this?
 
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I have just restored the Library from a Time Machine backup and then let it update and the problem persists.
 
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What are you opening the photos with? Does another program work?

Do you have Graphic Converter perhaps?
 
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The macos 'Photos' app.

With a little expeimentation I have found it is only the images taken with the iphone 8 that do not display.
The iphone 8 images are in .HEIC format which causes the problem on the El Capitan machine. All other combinations seem to work.

I have just downloaded an app to convert .HEIC to .jpg, hopefully that will get things sorted.
 
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