Office 2011 Locked...

[MacintoshRob]

I am trying to reinstall Microsoft Office 2011 from the original installation CD. This is a legal copy of the program, and I have installed it before. However, when I put the CD into the external CD Rom Drive, and then click on the install icon, instead of a install button, I get something odd. It says that the "Office Installer --Locked" and I can not install the program.

 

[MacintoshRob]

Here is a picture of what the install window looks like...

 

[Cory Cooper]

Hello and welcome.

Which version of OS X?

From your screenshot, the package is set to open with Terminal instead of the Installer app. See if you can click on Terminal and change it to Installer.

You may be able to launch the Office Installer.mpkg from the Terminal: OfficeforMacHelp.com > Command line.

C

 

[MacintoshRob]

I am running Mac OS X 10.12.6. I have switched to installer instead of Terminal, and it still won't work

 

[Cory Cooper]

That may be part of the problem, since Office 2011 isn't officially supported under macOS Sierra.

-Do you already have it installed and are trying to reinstall over the top?
-Is there a specific issue you are having that warrants a reinstall?

C

 

[MacintoshRob]

That may be part of the problem, since Office 2011 isn't officially supported under macOS Sierra.

-Do you already have it installed and are trying to reinstall over the top?
-Is there a specific issue you are having that warrants a reinstall?

C

I had the program installed on this Mac since I purchased it in June of last year. It worked fine until last week. I had installed Grammarly on my computer, and a few days later I opened Word and then ran an Office Update. After the update, word became unusable, so I deleted Office and attempted to reinstall the program. That is where I am now at.

 

[MacintoshRob]

I had the program installed on this Mac since I purchased it in June of last year. It worked fine until last week. I had installed Grammarly on my computer, and a few days later I opened Word and then ran an Office Update. After the update, word became unusable, so I deleted Office and attempted to reinstall the program. That is where I am now at.

Thanks for your ideas.

 

[Cory Cooper]

No worries.

You could try copying the installer mpkg to your Desktop and running it from there. Or, make a disk image using Disk Utility and try running it after that is mounted.

C

 

[MacintoshRob]

I will check that out tomorrow, It is near midnight where I live now, and I need some sleep. Thank you.

 

[honestone]

Do you have the latest version, V14.7.5, of Office 2011? If not, you can get the update from here:

https://www.microsoft.com/de-DE/download/details.aspx?id=55384