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How do I stop Mail from sending one particular sender to Junk, despite their being both in Contacts and VIP list? (High Sierra)
Mail keeps sending one sender to Junk
- Thread starter Peter Aretin
- Start date
Cory Cooper
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Hi,
This happens to me intermittently. What is the domain that the email is from?
C
This happens to me intermittently. What is the domain that the email is from?
C
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skyeclipper.com. It is set up by the recipient.
Cory Cooper
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OK, thanks.
The skyeclipper.com domain looks to be a WordPress install hosted at Bluehost. It could be on a shared server and one of their domains/IP addresses is included on a SPAM blocklist. That will sometime trigger every domain on the email server to be flagged. This seems to be partially the case:
MXToolBox - Domain Checker
-- and --
When that happens, the email could still be marked as junk/spam.
C
The skyeclipper.com domain looks to be a WordPress install hosted at Bluehost. It could be on a shared server and one of their domains/IP addresses is included on a SPAM blocklist. That will sometime trigger every domain on the email server to be flagged. This seems to be partially the case:
MXToolBox - Domain Checker
-- and --
When that happens, the email could still be marked as junk/spam.
C
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What can I do to definitively whitelist this particular address, which is the only one I receive from this domain?
Cory Cooper
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Hi,
Sounds like you have done what you can on your end. The owner of the domain would have to work with the hosting company to get the domain/IP range checked to be removed from those lists. But, that may not change the behavior, or if it does, only temporarily. I went through this with an old hosting company for years and it was never permanently resolved.
C
Sounds like you have done what you can on your end. The owner of the domain would have to work with the hosting company to get the domain/IP range checked to be removed from those lists. But, that may not change the behavior, or if it does, only temporarily. I went through this with an old hosting company for years and it was never permanently resolved.
C