- Joined
- Mar 29, 2020
- Messages
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Hi, i have posted on the forum before but couldn't get an answer.. i have been having a problem with my mac book pro 2017, it recently had a problem and i sent it in to repair and when i got it back it was like new but now it is constantly hard crashing for no apparent reason.
It first happend when i was using my music software to master a track, i first thought it might have been me pushing the Mac a bit too hard.
It then happend when i was watching netflix on chrome so i started to think there was something else wrong.
it stoped happening outside of simple tasks like going through facebook or watching youtube but still would happen with my music software or downloading anything new.
I just now wiped the drive and re-installed Mac OS on it to see if that helped but no it seemed to make it worse.
all i have to go on are these notes and the kernel report below.
please someone help.
panic(cpu 0 caller 0xffffff802024c32a): Kernel trap at 0xffffff80203683a7, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000400000000068, CR3: 0x00000000330dd000, CR4: 0x00000000003626e0
RAX: 0x0000400000000000, RBX: 0x0000000000100000, RCX: 0x0000000000100000, RDX: 0x0000000000000000
RSP: 0xffffff8132063c10, RBP: 0xffffff8132063c60, RSI: 0xffffff8054514000, RDI: 0xffffff8133223ac0
R8: 0xffffff8020aa4bb0, R9: 0x0000000000000000, R10: 0x0000000000072584, R11: 0x0000000000000001
R12: 0xffffff8054404000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8054514000
RFL: 0x0000000000010206, RIP: 0xffffff80203683a7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000400000000068, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1
Backtrace (CPU 0), Frame : Return Address
0xffffff8132063670 : 0xffffff80201215cd
0xffffff81320636c0 : 0xffffff802025a3c5
0xffffff8132063700 : 0xffffff802024bf7e
0xffffff8132063750 : 0xffffff80200c7a40
0xffffff8132063770 : 0xffffff8020120c97
0xffffff8132063870 : 0xffffff8020121087
0xffffff81320638c0 : 0xffffff80208c2c7c
0xffffff8132063930 : 0xffffff802024c32a
0xffffff8132063ab0 : 0xffffff802024c028
0xffffff8132063b00 : 0xffffff80200c7a40
0xffffff8132063b20 : 0xffffff80203683a7
0xffffff8132063c60 : 0xffffff8020368169
0xffffff8132063cf0 : 0xffffff802035e509
0xffffff8132063d40 : 0xffffff7fa13328af
0xffffff8132063da0 : 0xffffff7fa0a6894e
0xffffff8132063e00 : 0xffffff7fa1e2d58f
0xffffff8132063e50 : 0xffffff7fa1e3c94d
0xffffff8132063eb0 : 0xffffff7fa1e3b29a
0xffffff8132063ee0 : 0xffffff802082eb6d
0xffffff8132063f30 : 0xffffff802082d43e
0xffffff8132063f70 : 0xffffff802082ca36
0xffffff8132063fa0 : 0xffffff80200c713e
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000->0xffffff7fa0a8cfff
com.apple.iokit.IONVMeFamily(2.1)[3DB9BFC6-422F-39A2-A445-AB2732CE5BFC]@0xffffff7fa1e27000->0xffffff7fa1e69fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5EF51D44-9FC7-357F-9FB7-3468FD748382]@0xffffff7fa0b88000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7fa0d01000
dependency: com.apple.driver.AppleEFINVRAM(2.1)[6B3E9057-454A-3220-8AE3-424808CDA9E5]@0xffffff7fa0f09000
dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000
dependency: com.apple.iokit.IOReportFamily(47)[337B24B2-0261-3521-8D1B-23387FC1D657]@0xffffff7fa0c30000
com.apple.filesystems.apfs(1412.101.1)[EA36BB76-1D94-32FF-9D55-4CBAA20C8F5A]@0xffffff7fa1307000->0xffffff7fa142efff
dependency: com.apple.kec.corecrypto(1.0)[A6D59354-C9A1-3C61-87A7-C04DD74421B1]@0xffffff7fa0a9f000
dependency: com.apple.driver.AppleEffaceableStorage(1.0)[4C3D892C-12F7-344D-AD97-FF3C154B54D8]@0xffffff7fa12b3000
dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x000000001fe00000
Kernel text base: 0xffffff8020000000
__HIB text base: 0xffffff801ff00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 820948270220
last loaded kext at 13966674612: >AudioAUUC 1.70 (addr 0xffffff7fa39d9000, size 28672)
loaded kexts:
>AudioAUUC 1.70
>!AGraphicsDevicePolicy 5.1.16
@AGDCPluginDisplayMetrics 5.1.16
@fileutil 20.036.15
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.4f6
>!AHDAHardwareConfigDriver 283.15
>!AUpstreamUserClient 3.6.8
>AGPM 111.4.4
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
>pmtelemetry 1
>!AHDA 283.15
>!A!IKBLGraphics 14.0.5
@Dont_Steal_Mac_OS_X 7.0.0
>AGDCBacklightControl 5.1.16
>ACPI_SMC_PlatformPlugin 1.0.0
>!AThunderboltIP 3.1.4
>!ABacklight 180.3
>!A!IPCHPMC 2.0.1
>!AGFXHDA 100.1.426
>!ASMCLMU 212
>AirPort.BrcmNIC 1400.1.1
>eficheck 1
>!A!IKBLGraphicsFramebuffer 14.0.5
>!ACameraInterface 7.6.0
>!AFIVRDriver 4.1.0
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.11
@filesystems.autofs 3.0
@filesystems.apfs 1412.101.1
>!AFileSystemDriver 3.0.1
>!AVirtIO 1.0
@filesystems.hfs.kext 522.100.5
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!ATopCaseHIDEventDriver 3430.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
>!AGraphicsControl 5.1.16
|IOAVB!F 840.3
>!ASSE 1.0
@plugin.IOgPTPPlugin 840.3
|IOEthernetAVB!C 1.1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
>!AHDA!C 283.15
|IOHDA!F 283.15
>IOPlatformPluginLegacy 1.0.0
@!AGPUWrangler 5.1.16
>!ABacklightExpert 1.1.0
|IONDRVSupport 575.1
|IO!BHost!CUARTTransport 7.0.4f6
|IO!BHost!CTransport 7.0.4f6
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IO80211!F 1200.12.2b1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IOSkywalk!F 1
>!ASMBusPCI 1.0.14d1
@!AGraphicsDeviceControl 5.1.16
|IOAccelerator!F2 438.4.5
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
|IOSlowAdaptiveClocking!F 1.0.0
>!AThunderboltEDMSink 4.2.3
>!AThunderboltDPOutAdapter 6.2.6
>!ASMBus!C 1.0.18d1
|IOGraphics!F 575.1
@kext.triggers 1.0
>!AXsanScheme 3
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
>!AActuatorDriver 3440.1
>!AHIDKeyboard 209
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.4f6
|IO!B!F 7.0.4f6
|IO!BPacketLogger 7.0.4f6
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>!AHSSPIHIDDriver 59
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AThunderboltPCIDownAdapter 2.5.4
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!AHSSPISupport 59
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.0
>!A!ILpssSpi!C 3.0.60
>!A!ILpssDmac 3.0.60
|IONVMe!F 2.1.0
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AKeyStore 2
>!UTDM 489.101.1
|IOSCSIBlockCommandsDevice 422.101.1
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
|IOUSBMass!SDriver 157.101.3
|IOSCSIArchitectureModel!F 422.101.1
|IO!S!F 2.1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
|CoreAnalytics!F 1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.Libm 1
@kec.corecrypto 1.0
It first happend when i was using my music software to master a track, i first thought it might have been me pushing the Mac a bit too hard.
It then happend when i was watching netflix on chrome so i started to think there was something else wrong.
it stoped happening outside of simple tasks like going through facebook or watching youtube but still would happen with my music software or downloading anything new.
I just now wiped the drive and re-installed Mac OS on it to see if that helped but no it seemed to make it worse.
all i have to go on are these notes and the kernel report below.
please someone help.
panic(cpu 0 caller 0xffffff802024c32a): Kernel trap at 0xffffff80203683a7, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000400000000068, CR3: 0x00000000330dd000, CR4: 0x00000000003626e0
RAX: 0x0000400000000000, RBX: 0x0000000000100000, RCX: 0x0000000000100000, RDX: 0x0000000000000000
RSP: 0xffffff8132063c10, RBP: 0xffffff8132063c60, RSI: 0xffffff8054514000, RDI: 0xffffff8133223ac0
R8: 0xffffff8020aa4bb0, R9: 0x0000000000000000, R10: 0x0000000000072584, R11: 0x0000000000000001
R12: 0xffffff8054404000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8054514000
RFL: 0x0000000000010206, RIP: 0xffffff80203683a7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000400000000068, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1
Backtrace (CPU 0), Frame : Return Address
0xffffff8132063670 : 0xffffff80201215cd
0xffffff81320636c0 : 0xffffff802025a3c5
0xffffff8132063700 : 0xffffff802024bf7e
0xffffff8132063750 : 0xffffff80200c7a40
0xffffff8132063770 : 0xffffff8020120c97
0xffffff8132063870 : 0xffffff8020121087
0xffffff81320638c0 : 0xffffff80208c2c7c
0xffffff8132063930 : 0xffffff802024c32a
0xffffff8132063ab0 : 0xffffff802024c028
0xffffff8132063b00 : 0xffffff80200c7a40
0xffffff8132063b20 : 0xffffff80203683a7
0xffffff8132063c60 : 0xffffff8020368169
0xffffff8132063cf0 : 0xffffff802035e509
0xffffff8132063d40 : 0xffffff7fa13328af
0xffffff8132063da0 : 0xffffff7fa0a6894e
0xffffff8132063e00 : 0xffffff7fa1e2d58f
0xffffff8132063e50 : 0xffffff7fa1e3c94d
0xffffff8132063eb0 : 0xffffff7fa1e3b29a
0xffffff8132063ee0 : 0xffffff802082eb6d
0xffffff8132063f30 : 0xffffff802082d43e
0xffffff8132063f70 : 0xffffff802082ca36
0xffffff8132063fa0 : 0xffffff80200c713e
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000->0xffffff7fa0a8cfff
com.apple.iokit.IONVMeFamily(2.1)[3DB9BFC6-422F-39A2-A445-AB2732CE5BFC]@0xffffff7fa1e27000->0xffffff7fa1e69fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5EF51D44-9FC7-357F-9FB7-3468FD748382]@0xffffff7fa0b88000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7fa0d01000
dependency: com.apple.driver.AppleEFINVRAM(2.1)[6B3E9057-454A-3220-8AE3-424808CDA9E5]@0xffffff7fa0f09000
dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000
dependency: com.apple.iokit.IOReportFamily(47)[337B24B2-0261-3521-8D1B-23387FC1D657]@0xffffff7fa0c30000
com.apple.filesystems.apfs(1412.101.1)[EA36BB76-1D94-32FF-9D55-4CBAA20C8F5A]@0xffffff7fa1307000->0xffffff7fa142efff
dependency: com.apple.kec.corecrypto(1.0)[A6D59354-C9A1-3C61-87A7-C04DD74421B1]@0xffffff7fa0a9f000
dependency: com.apple.driver.AppleEffaceableStorage(1.0)[4C3D892C-12F7-344D-AD97-FF3C154B54D8]@0xffffff7fa12b3000
dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x000000001fe00000
Kernel text base: 0xffffff8020000000
__HIB text base: 0xffffff801ff00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 820948270220
last loaded kext at 13966674612: >AudioAUUC 1.70 (addr 0xffffff7fa39d9000, size 28672)
loaded kexts:
>AudioAUUC 1.70
>!AGraphicsDevicePolicy 5.1.16
@AGDCPluginDisplayMetrics 5.1.16
@fileutil 20.036.15
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.4f6
>!AHDAHardwareConfigDriver 283.15
>!AUpstreamUserClient 3.6.8
>AGPM 111.4.4
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
>pmtelemetry 1
>!AHDA 283.15
>!A!IKBLGraphics 14.0.5
@Dont_Steal_Mac_OS_X 7.0.0
>AGDCBacklightControl 5.1.16
>ACPI_SMC_PlatformPlugin 1.0.0
>!AThunderboltIP 3.1.4
>!ABacklight 180.3
>!A!IPCHPMC 2.0.1
>!AGFXHDA 100.1.426
>!ASMCLMU 212
>AirPort.BrcmNIC 1400.1.1
>eficheck 1
>!A!IKBLGraphicsFramebuffer 14.0.5
>!ACameraInterface 7.6.0
>!AFIVRDriver 4.1.0
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.11
@filesystems.autofs 3.0
@filesystems.apfs 1412.101.1
>!AFileSystemDriver 3.0.1
>!AVirtIO 1.0
@filesystems.hfs.kext 522.100.5
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!ATopCaseHIDEventDriver 3430.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
>!AGraphicsControl 5.1.16
|IOAVB!F 840.3
>!ASSE 1.0
@plugin.IOgPTPPlugin 840.3
|IOEthernetAVB!C 1.1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
>!AHDA!C 283.15
|IOHDA!F 283.15
>IOPlatformPluginLegacy 1.0.0
@!AGPUWrangler 5.1.16
>!ABacklightExpert 1.1.0
|IONDRVSupport 575.1
|IO!BHost!CUARTTransport 7.0.4f6
|IO!BHost!CTransport 7.0.4f6
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IO80211!F 1200.12.2b1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IOSkywalk!F 1
>!ASMBusPCI 1.0.14d1
@!AGraphicsDeviceControl 5.1.16
|IOAccelerator!F2 438.4.5
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
|IOSlowAdaptiveClocking!F 1.0.0
>!AThunderboltEDMSink 4.2.3
>!AThunderboltDPOutAdapter 6.2.6
>!ASMBus!C 1.0.18d1
|IOGraphics!F 575.1
@kext.triggers 1.0
>!AXsanScheme 3
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
>!AActuatorDriver 3440.1
>!AHIDKeyboard 209
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.4f6
|IO!B!F 7.0.4f6
|IO!BPacketLogger 7.0.4f6
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>!AHSSPIHIDDriver 59
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AThunderboltPCIDownAdapter 2.5.4
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!AHSSPISupport 59
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.0
>!A!ILpssSpi!C 3.0.60
>!A!ILpssDmac 3.0.60
|IONVMe!F 2.1.0
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AKeyStore 2
>!UTDM 489.101.1
|IOSCSIBlockCommandsDevice 422.101.1
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
|IOUSBMass!SDriver 157.101.3
|IOSCSIArchitectureModel!F 422.101.1
|IO!S!F 2.1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
|CoreAnalytics!F 1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.Libm 1
@kec.corecrypto 1.0