Macbook Pro 2017 Hard Crash Unknown Reason

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Hi, i have posted on the forum before but couldn't get an answer.. i have been having a problem with my mac book pro 2017, it recently had a problem and i sent it in to repair and when i got it back it was like new but now it is constantly hard crashing for no apparent reason.

It first happend when i was using my music software to master a track, i first thought it might have been me pushing the Mac a bit too hard.
It then happend when i was watching netflix on chrome so i started to think there was something else wrong.
it stoped happening outside of simple tasks like going through facebook or watching youtube but still would happen with my music software or downloading anything new.

I just now wiped the drive and re-installed Mac OS on it to see if that helped but no it seemed to make it worse.

all i have to go on are these notes and the kernel report below.

please someone help.

panic(cpu 0 caller 0xffffff802024c32a): Kernel trap at 0xffffff80203683a7, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000400000000068, CR3: 0x00000000330dd000, CR4: 0x00000000003626e0

RAX: 0x0000400000000000, RBX: 0x0000000000100000, RCX: 0x0000000000100000, RDX: 0x0000000000000000

RSP: 0xffffff8132063c10, RBP: 0xffffff8132063c60, RSI: 0xffffff8054514000, RDI: 0xffffff8133223ac0


R8: 0xffffff8020aa4bb0, R9: 0x0000000000000000, R10: 0x0000000000072584, R11: 0x0000000000000001


R12: 0xffffff8054404000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8054514000


RFL: 0x0000000000010206, RIP: 0xffffff80203683a7, CS: 0x0000000000000008, SS: 0x0000000000000010


Fault CR2: 0x0000400000000068, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1





Backtrace (CPU 0), Frame : Return Address


0xffffff8132063670 : 0xffffff80201215cd


0xffffff81320636c0 : 0xffffff802025a3c5


0xffffff8132063700 : 0xffffff802024bf7e


0xffffff8132063750 : 0xffffff80200c7a40


0xffffff8132063770 : 0xffffff8020120c97


0xffffff8132063870 : 0xffffff8020121087


0xffffff81320638c0 : 0xffffff80208c2c7c


0xffffff8132063930 : 0xffffff802024c32a


0xffffff8132063ab0 : 0xffffff802024c028


0xffffff8132063b00 : 0xffffff80200c7a40


0xffffff8132063b20 : 0xffffff80203683a7


0xffffff8132063c60 : 0xffffff8020368169


0xffffff8132063cf0 : 0xffffff802035e509


0xffffff8132063d40 : 0xffffff7fa13328af


0xffffff8132063da0 : 0xffffff7fa0a6894e


0xffffff8132063e00 : 0xffffff7fa1e2d58f


0xffffff8132063e50 : 0xffffff7fa1e3c94d


0xffffff8132063eb0 : 0xffffff7fa1e3b29a


0xffffff8132063ee0 : 0xffffff802082eb6d


0xffffff8132063f30 : 0xffffff802082d43e


0xffffff8132063f70 : 0xffffff802082ca36


0xffffff8132063fa0 : 0xffffff80200c713e


Kernel Extensions in backtrace:


com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000->0xffffff7fa0a8cfff


com.apple.iokit.IONVMeFamily(2.1)[3DB9BFC6-422F-39A2-A445-AB2732CE5BFC]@0xffffff7fa1e27000->0xffffff7fa1e69fff


dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5EF51D44-9FC7-357F-9FB7-3468FD748382]@0xffffff7fa0b88000


dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7fa0d01000


dependency: com.apple.driver.AppleEFINVRAM(2.1)[6B3E9057-454A-3220-8AE3-424808CDA9E5]@0xffffff7fa0f09000


dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000


dependency: com.apple.iokit.IOReportFamily(47)[337B24B2-0261-3521-8D1B-23387FC1D657]@0xffffff7fa0c30000


com.apple.filesystems.apfs(1412.101.1)[EA36BB76-1D94-32FF-9D55-4CBAA20C8F5A]@0xffffff7fa1307000->0xffffff7fa142efff


dependency: com.apple.kec.corecrypto(1.0)[A6D59354-C9A1-3C61-87A7-C04DD74421B1]@0xffffff7fa0a9f000


dependency: com.apple.driver.AppleEffaceableStorage(1.0)[4C3D892C-12F7-344D-AD97-FF3C154B54D8]@0xffffff7fa12b3000


dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7fa0a65000


BSD process name corresponding to current thread: kernel_task


Mac OS version:
19E287


Kernel version:

Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64

Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6

Kernel slide: 0x000000001fe00000

Kernel text base: 0xffffff8020000000

__HIB text base: 0xffffff801ff00000

System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

System shutdown begun: NO

Panic diags file available: YES (0x0)

System uptime in nanoseconds: 820948270220

last loaded kext at 13966674612: >AudioAUUC 1.70 (addr 0xffffff7fa39d9000, size 28672)

loaded kexts:

>AudioAUUC 1.70

>!AGraphicsDevicePolicy 5.1.16

@AGDCPluginDisplayMetrics 5.1.16

@fileutil 20.036.15

>!AHV 1

|IOUserEthernet 1.0.1

|IO!BSerialManager 7.0.4f6

>!AHDAHardwareConfigDriver 283.15

>!AUpstreamUserClient 3.6.8

>AGPM 111.4.4

>!APlatformEnabler 2.7.0d0

>X86PlatformShim 1.0.0

>pmtelemetry 1

>!AHDA 283.15

>!A!IKBLGraphics 14.0.5

@Dont_Steal_Mac_OS_X 7.0.0

>AGDCBacklightControl 5.1.16

>ACPI_SMC_PlatformPlugin 1.0.0

>!AThunderboltIP 3.1.4

>!ABacklight 180.3

>!A!IPCHPMC 2.0.1

>!AGFXHDA 100.1.426

>!ASMCLMU 212

>AirPort.BrcmNIC 1400.1.1

>eficheck 1

>!A!IKBLGraphicsFramebuffer 14.0.5

>!ACameraInterface 7.6.0

>!AFIVRDriver 4.1.0

>!A!ISlowAdaptiveClocking 4.0.0

>!AMCCSControl 1.11

@filesystems.autofs 3.0

@filesystems.apfs 1412.101.1

>!AFileSystemDriver 3.0.1

>!AVirtIO 1.0

@filesystems.hfs.kext 522.100.5

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

>!ATopCaseHIDEventDriver 3430.1

@private.KextAudit 1.0

>!ASmartBatteryManager 161.0.0

>!AACPIButtons 6.1

>!ARTC 2.0

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

$!AImage4 1

@nke.applicationfirewall 303

$TMSafetyNet 8

@!ASystemPolicy 2.0.0

|EndpointSecurity 1

>!AGraphicsControl 5.1.16

|IOAVB!F 840.3

>!ASSE 1.0

@plugin.IOgPTPPlugin 840.3

|IOEthernetAVB!C 1.1.0

>DspFuncLib 283.15

@kext.OSvKernDSPLib 529

>!AHDA!C 283.15

|IOHDA!F 283.15

>IOPlatformPluginLegacy 1.0.0

@!AGPUWrangler 5.1.16

>!ABacklightExpert 1.1.0

|IONDRVSupport 575.1

|IO!BHost!CUARTTransport 7.0.4f6

|IO!BHost!CTransport 7.0.4f6

>!A!ILpssUARTv1 3.0.60

>!A!ILpssUARTCommon 3.0.60

>!AOnboardSerial 1.0

|IO80211!F 1200.12.2b1

>mDNSOffloadUserClient 1.0.1b8

>corecapture 1.0.4

|IOSkywalk!F 1

>!ASMBusPCI 1.0.14d1

@!AGraphicsDeviceControl 5.1.16

|IOAccelerator!F2 438.4.5

>X86PlatformPlugin 1.0.0

>IOPlatformPlugin!F 6.0.0d8

|IOSlowAdaptiveClocking!F 1.0.0

>!AThunderboltEDMSink 4.2.3

>!AThunderboltDPOutAdapter 6.2.6

>!ASMBus!C 1.0.18d1

|IOGraphics!F 575.1

@kext.triggers 1.0

>!AXsanScheme 3

|IOAudio!F 300.2

@vecLib.kext 1.2.0

|IOSerial!F 11

|IOSurface 269.11

@filesystems.hfs.encodings.kext 1

>!AActuatorDriver 3440.1

>!AHIDKeyboard 209

>!AHS!BDriver 3430.1

>IO!BHIDDriver 7.0.4f6

|IO!B!F 7.0.4f6

|IO!BPacketLogger 7.0.4f6

>!AMultitouchDriver 3440.1

>!AInputDeviceSupport 3440.8

>!AHSSPIHIDDriver 59

>!AThunderboltDPInAdapter 6.2.6

>!AThunderboltDPAdapter!F 6.2.6

>!AThunderboltPCIDownAdapter 2.5.4

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!AHSSPISupport 59

>!AThunderboltNHI 5.8.6

|IOThunderbolt!F 7.6.0

>!A!ILpssSpi!C 3.0.60

>!A!ILpssDmac 3.0.60

|IONVMe!F 2.1.0

>usb.!UHostPacketFilter 1.0

|IOUSB!F 900.4.2

>!A!ILpssI2C 3.0.60

>!A!ILpssGspi 3.0.60

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

>DiskImages 493.0.0

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!AKeyStore 2

>!UTDM 489.101.1

|IOSCSIBlockCommandsDevice 422.101.1

>!ACredentialManager 1.0

>KernelRelayHost 1

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

|IOTimeSync!F 840.3

|IONetworking!F 3.4

|IOUSBMass!SDriver 157.101.3

|IOSCSIArchitectureModel!F 422.101.1

|IO!S!F 2.1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

|CoreAnalytics!F 1

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

|IOReport!F 47

>!AACPIPlatform 6.1

>!ASMC 3.1.9

>watchdog 1

|IOPCI!F 2.9

|IOACPI!F 1.4

@kec.pthread 1

@kec.Libm 1

@kec.corecrypto 1.0
 

Cory Cooper

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Joined
May 19, 2004
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Hello again,

Sorry...I had answered your previous post, but didn't have a chance to get back to you after you replied to me. We should continue the troubleshooting in the original post.

Thanks,

C
 

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