iPhoto says iPhone is locked and will not download pics

Discussion in 'iPhone' started by lizlucas, May 4, 2017.

  1. lizlucas

    lizlucas New Member

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    After a recent iOS update my 2008 MacBook (running Mountain Lion) insists that my 'device' is locked (it most certainly isn't) and refuses to download any photos.

    I have tried by-passing by using Dropbox but although it works it takes several hours to transfer photos from the iPhone app to the computer and then there's transferring from Dropbox to iPhoto – I've practicaly stopped using the camera on my iPhone . . . .
     
    lizlucas, May 4, 2017
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  2. lizlucas

    Cory Cooper Moderator

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    Hello and welcome.

    -Which exact version of OS X Mountain Lion?
    -Which model iPhone?
    -Which version of iOS?

    C
     
    Cory Cooper, May 6, 2017
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  3. lizlucas

    lizlucas New Member

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    Hi Cory - thanks
    OSX 10.7.5 (that's the 'highest' my MacBook will go to. I have a new SS hard drive and 6G RAM)
    4C iphone (Oct 2014)
    iOS 10.2.1
    The issue actually started a couple of updates ago - late 2016. I've limped along with the Dropbox solution but I tend to lose the will to live in trying to download and transfer even a small bundle of pics.

    Oh - and I guess I should also mention that my phone insists that I have used all my storage (5 gigs) even though when you add up all the contents, it only comes to 1.5 gigs. I got it sorted last March (complete re-booting of phone - back to factory settings etc etc) only to have the problem re-appear in the following months :-(
     
    lizlucas, May 11, 2017
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