I can’t hear a piano lesson in Garage Band

[Howard Brazee]

I’ve had Garage Band for years, but hadn’t opened it until the other day. My computer had 2 versions, ’09 and another version - but I “about GarageBand” is grayed out so I can’t see what version this is.


The first time I opened it, I found a piano lesson and started playing it. I messed things up and cannot get the “Intro to Piano” video to play out loud now. Other Piano lessons play out loud. I am an older adult learning piano.


Options Garage Band sees are: "System Default", "Built-in Output", "ACE Sound Effects", and "Multi-Output Device”.

 

[Cory Cooper]

Hello,

The defaults for Audio/MIDI > Audio Output/Audio Input in GarageBand are System Default.

-Which version of OS X again?
-Greyed out GB - Get Info doesn't show the version? Or, in Finder List view, Command-J and check Version. It should then display the version in a column in List View.
-Do you get sound from other apps?
-Do you have speakers, headphones, or a USB audio device connected?

c

 

[Howard Brazee]

High Sierra 10.13.4. I deleted the old version, my current version is GarageBand 10.2.0. I get sound from other apps, and I get sound from other lessons in Garage Band. It is only "Intro to Piano" which is quiet. I go through all of my settings and am not finding what is different in that lesson and the subsequent lesson.

 

[Cory Cooper]

That is strange, since audio works for everything else, including other lessons. Do you happen to have a Time Machine or other backup?

C

 

[Howard Brazee]

Yes I do.

 

[Cory Cooper]

You could try restoring that lesson file from Apple. It is located in Macintosh HD > Library > Application Support > GarageBand > Learn to Play > Basic Lessons > Piano Lesson 1.mwand. If you delete that file while GarageBand is not running, when you launch GarageBand, it will re-download it from their servers. Maybe that will restore the audio.

c

 

[Howard Brazee]

Thanks. I renamed that file then ran Garage Band. That lesson moved down to the bottom of the list, but it ran fine. Then I deleted the renamed file, seeing that there was a new file with the original file's name.

 

[Cory Cooper]

No worries...glad it worked.

C