Face Time and Message not working on iMac

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Face Time and Message won't work on my iMac but they work on my iPhone. Followed directions to change my Apple ID but nothing changed--no joy on iMac but it works on my phone.
 

Cory Cooper

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Hello and welcome.

-Which model Mac?
-Which version of OS X/macOS?
-Which model iPhone?
-Which version of iOS?
-Are you using the same Apple ID on both?

C
 
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iPhone 7
macOSMojave
I am using the same ID on both
Version 10.14.6
Purchased mid 2014
I am not sure how to check which version of iOS, Model
 

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