- Joined
- Feb 16, 2019
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- 8
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As an old man I have limited skills on the computer. I have a 27-inch Mac desktop computer running Mac OS Catalina Version 10.15.4
I have recently set up an iCloud.com mail account, but still mainly use Apple Mail 13.4. When trying to "drag and drop" email messages from the Inbox into specific Mailboxes, the message will not stay and appear in its chosen Mailbox, but instead simply disappears, not to be found in Trash or anywhere else. I have tried numerous times to find any explanation(s) of this problem, and of course a solution. This includes Apple Support. So far have had no success.
Can any good Samaritan out there in the Mac community please provide a solution? I would be so grateful.
Thank you,
Mike Blayney
I have recently set up an iCloud.com mail account, but still mainly use Apple Mail 13.4. When trying to "drag and drop" email messages from the Inbox into specific Mailboxes, the message will not stay and appear in its chosen Mailbox, but instead simply disappears, not to be found in Trash or anywhere else. I have tried numerous times to find any explanation(s) of this problem, and of course a solution. This includes Apple Support. So far have had no success.
Can any good Samaritan out there in the Mac community please provide a solution? I would be so grateful.
Thank you,
Mike Blayney