CS2 applications quit upon opening

[centaur]

Hi, I need some help on this issue because I've been racking my brain trying to figure it out and nothing. I need my CS2 because I'm a freelance graphic guy and depend on it.

My issue is that all CS2 applications in the adobe suite are quitting upon opening. I get the pop up that says " Photoshop / illustrator quit unexpectedly "

I recently ran a "repair disk permission" because my mac was running sluggish and someone had mentioned to run that and it would speed it up. So I don't know if that had anything to do with the quitting unexpectedly pop up I'm getting.

I have the black 2006 intel based macbook running snowleopard. CS2 has been working fine on my macbook for years. I also did a full reinstall. I got rid of all CS2 files and install it fresh and still get the pop up quitting. Any help on this topic would be appreciated. Thanks.

 

[Kaveman]

Trash its preference file
Library > Preferences > sorry I don't know its name so you will have to look through the list.

 

[centaur]

The preference file? I looked for it and these are the ones that I see in that file :

com.adobe.AdobePDFSettings.plist

com.adobe.PDFAdminSettings.plist

com.adobe.versioncueCS2.plist

com.adobe.acrobat.pdfviewer.plist

Are any of these the ones your talking about ? These are the only ones listed in the preferences file.

Thanks

 

[Kaveman]

com.adobe.versioncueCS2.plist

start with this one and do the others if it doesn't help.

 

[centaur]

So do I send them to the trash then empty the trash? What if I empty the trash and those files were not the issue, then what? Once I empty the trash can they are gone for good.

 

[Kaveman]

The Apps make the preference files when they start. It just means your App is reset to the default settings.

 

[centaur]

Ok I went ahead and did that. I sent one by one all four of those files to the trash and emptied it out. I tried opening photoshop after that and still does the same thing. I keep getting the pop up message.

 

[Kaveman]

Can you click show details and post the crash log?

 

[Kaveman]

hmm, you say all the CS2 Apps, in the preferences folder is there on for Bridge?

 

[centaur]

Here is the log details:


Process: Adobe Photoshop CS2 [197]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0 (9.0x196) (9.0)
Code Type: PPC (Translated)
Parent Process: launchd [101]

Date/Time: 2013-02-09 18:27:35.015 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 2294497 sec
Crashes Since Last Report: 211
Per-App Interval Since Last Report: 109 sec
Per-App Crashes Since Last Report: 37
Anonymous UUID: FB4E6231-AF44-48DA-8025-36AB48B174F9

Exception Type: EXC_CRASH (SIGILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x80239236 __pthread_kill + 10
1 libSystem.B.dylib 0x80238ad7 pthread_kill + 95
2 com.adobe.Photoshop 0xb80f5a71 gettimeofday_wrapper + 37593
3 ??? 0x0cbf4b8f 0 + 213863311

Thread 1:
0 libSystem.B.dylib 0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80143267 mach_msg + 68
2 com.adobe.Photoshop 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x80170259 _pthread_start + 345
4 libSystem.B.dylib 0x801700de thread_start + 34

Thread 2:
0 com.adobe.Photoshop 0xb815acc0 spin_lock_wrapper + 90152
1 com.adobe.Photoshop 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.adobe.Photoshop 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop 0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop 0xb801ceb7 0xb8000000 + 118455

Thread 3:
0 com.adobe.Photoshop 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop 0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop 0xb801ceb7 0xb8000000 + 118455

Thread 4:
0 com.adobe.Photoshop 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop 0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop 0xb801ceb7 0xb8000000 + 118455

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x802fc540 ecx: 0xb7fffa6c edx: 0x80239236
edi: 0xb81f8714 esi: 0x00000004 ebp: 0xb7fffa98 esp: 0xb7fffa6c
ss: 0x0000001f efl: 0x00000286 eip: 0x80239236 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x8023922c

Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.adobe.Photoshop 9.0 (9.0x196) (9.0) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Translated Code Information:
objc[197]: garbage collection is ON
NO CRASH REPORT
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.13f3
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: AirPort Extreme, Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK1655GSXF, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2

 

[centaur]

Yes I do have adobe bridge, but I don't see anything with bridge in the preferences.

And yes it's all the CS2 apps that are getting pop up message ad quitting unexpectedly.

 

[Kaveman]

If you are running 10.5

You may want to download and install the 10.5.1 standalone update. I saw another post where someone else did this and it fixed the issue. I also just downloaded the standalone update and installed it, then restarted and everything worked fine.

 

[centaur]

Not running 10.5.. I am running 10.6.8 ( snow leopard ) .

 

[centaur]

Do you think that when I ran the "repair disk permission" had any effect on photoshop / illustrator ? It was running ok before that.

 

[Kaveman]

No.

It was more likely yo be the last update or something.

The problem is that you are running old PPC software on an intel computer, while Apple did a wonderful job keeping things as compatible as possible as time goes by things are going to break.

 

[centaur]

Yeah I heard that you can not run CS2 on an intel based macbook. That CS2 was configured for the old none intel ( G5, iBook, iMac ) But Like I said I have installed it in my intel macbook since like 2006 or 2007 , like 6 or 7 years now and CS2 has worked fine up until now. I have no idea what the problem is all of a sudden. I even uninstalled and reinstalled a few times. I found the uninstall instructions on the CS2 and followed what it said and removed all files and traces of the old install and I still get the pop up quit unexpectedly. I have no idea what to do next.

 

[centaur]

This is a legal copy I have that I bought it at the school I went to at the time in 2006. I bought it for like 400 or 500 dollars at the school office. So it's not like it's a bootleg copy off the streets. Adobe is suppose to honor it and help with technical issues not say sorry it's an old version and can't help you. It's their product no matter what version it is. They say that because they want you to spend the 700 dollars for the new version. Sorry but I can't afford that right now. I'm ok with this version. Adobe headquarters is like 10 miles from where I live, I should go knock on their door and give them a piece of my mind...hahaha

 

[Kaveman]

It could be the Scanner Software, do you have a scanner and is it scanning OK?

Good luck with that! I agree, in fact I'm so feedup with Adobe my Macs are Adobe free, and I was a Photoshop artist.

I use Pixelmator and iDraw and haven't looked back.

 

[centaur]

No I do not have a scanner hooked up to the macbook at all. And no software from printer or scanner.

Wow you never looked back huh.. Hmmmm I'm about to do the same. Of course I like to have all the new bells and whistles with CS6 but can't afford the outrageous 700 or 800 price of it.. I can almost buy a new macbook with that. I applied to work there 5 or 6 years ago but they turned me down, oh well. Hahaha

I'm about ready to look through craigslist to see if anyone might be selling any used software. I know somewhere someone out there is selling it cheaper then the company is.

Yeah they should provide you with support but when you call they only tell you that your software is outdated and you need to upgrade,, duhhh tell me something I don't know. If they would lower their prices maybe I would upgrade. They 're no help at all,, they are useless. I even looked at the adobe site forum for support and seen other people with the same issue as me the "quit unexpected" pop up and all the advice they give them is to upgrade their software, useless info. They are only trying to make a sell, that's all.

Yeah I'm a photoshop artist too, and I need it,, hmmm how's the Pixelmator working out? Is it comparable to the Adobe stuff?

 

[Kaveman]

Yes, that was how I felt.

Ok, there are a lot of "advance" photoshop features that aren't in Pixelmator, but I didn't use them much. There are no Macros nor the Texture generator fills. But with a price of $15.00 whats not to like. I made the switch while I still had CS3, so I could go back if needed but found over time I just never opened it.

At that price you can look around at the App store and buy 2 or 3 different Apps and use the App that works best at a particular task.

Yes, it opens and save PhotoShop files.

I can't say that occasionally I wish I had CS6 but then I remember the on going hassles, the dial home, all the extra **** that gets installed, and having to deal with Adobe. No fun...