- Joined
- May 20, 2013
- Messages
- 7
- Reaction score
- 0
I've recently started using my brother's old iPhone 4 with a hello mobile sim - I know they're a dodgy company but they're cheap..
When I try texting certain contacts the messages refuse to send. I get the 'message send failure' message. It's nothing to do with the signal though, because I can call these contacts and text others when I'm standing in the same spot, just can't text.
I know it could be a problem with hello mobile but they've sent me out a new sim and it's still not working, so I thought I should check if it's a problem with the phone.
They've already tried
- resetting the sim from their end
- resetting it from my end (turning the phone off, taking the sim out, waiting 10min, putting it back in, turning the phone on)
- checking the message centre number
- changing the contact numbers from ex. 0432 to +61 432 (I'm in Australia)
and all the people I've been messaging and can't message are within Australia.
Any ideas?
When I try texting certain contacts the messages refuse to send. I get the 'message send failure' message. It's nothing to do with the signal though, because I can call these contacts and text others when I'm standing in the same spot, just can't text.
I know it could be a problem with hello mobile but they've sent me out a new sim and it's still not working, so I thought I should check if it's a problem with the phone.
They've already tried
- resetting the sim from their end
- resetting it from my end (turning the phone off, taking the sim out, waiting 10min, putting it back in, turning the phone on)
- checking the message centre number
- changing the contact numbers from ex. 0432 to +61 432 (I'm in Australia)
and all the people I've been messaging and can't message are within Australia.
Any ideas?