Can't sign in on app store

Joined
Mar 15, 2017
Messages
3
Reaction score
0
Hi all :)
Recently, I've switched from using one apple account to another.
I can sign-in to my iTunes store and App Store account. However, I just can't seem to sign in when I click on the "Updates" tab of the App Store. The bubble keeps popping up again saying "Sign-in to the iTunes store. If you have an apple ID, sign in with it here."

I've deauthorised my account on all the old computers and re-authorised it on this computer. I've signed out and signed back in on both iTunes and App store.

Help please :/
 

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
11,114
Reaction score
504
Hello and welcome.

It may be prompting you for your old Apple ID, if the apps it is trying to update were purchased with that account. Have you tried entering the old account info?

C
 
Joined
Mar 15, 2017
Messages
3
Reaction score
0
Hello and welcome.

It may be prompting you for your old Apple ID, if the apps it is trying to update were purchased with that account. Have you tried entering the old account info?

C

ahh that would make sense! I no longer have access to the old account though. Would I have to re-install the apps then?
 
Joined
Sep 17, 2014
Messages
4,836
Reaction score
241
ahh that would make sense! I no longer have access to the old account though. Would I have to re-install the apps then?

Not sure if the apps are still "connected" to your old account. Maybe try one of them, and then try and get an update from the App store. Also, for a number of third party apps, you should be able to get updates from the company's/developer's site.
 
Joined
Mar 15, 2017
Messages
3
Reaction score
0
Thanks :) I think I just need to uninstall and re-install the apps that are causing problems!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top