Blocked Senders

[cozmothefirst]

I followed the gmail directions to Settings/Filters and Blocked Senders, but it notes that there are no blocked senders. But something IS blocking my senders. I need certain senders to appear in email and NOT to go to Junk mail. What would you suggest?

 

[Cory Cooper]

Hello and welcome.

-Which version of OS X/macOS?
-Are you using the Mail app, or accessing Gmail via a web browser (preferably Google Chrome)?
-I assume you changed the settings in the webmail version of Gmail?
-What are the domains that are being marked as junk?

C

 

[cozmothefirst]

Hello and welcome.

-Which version of OS X/macOS?
-Are you using the Mail app, or accessing Gmail via a web browser (preferably Google Chrome)?
-I assume you changed the settings in the webmail version of Gmail?
-What are the domains that are being marked as junk?

C

Mac 10.13.6, through Chrome and Gmail, I went into Settings/Filters. It reports that I don't have any blocked sites, but my local neighborhood association emails don't come through, my building emails, and Building Link emails are blocked as well, all landing in Junk.

 

[cozmothefirst]

Mac 10.13.6, through Chrome and Gmail, I went into Settings/Filters. It reports that I don't have any blocked sites, but my local neighborhood association emails don't come through, my building emails, and Building Link emails are blocked as well, all landing in Junk.

 

[Cory Cooper]

OK, thanks.

If they are getting through to the Junk mailbox, they aren't being blocked. It could be that their domains are on a SPAM list somewhere, and Gmail is identifying them as possible junk mail. If they were being blocked by a filter, they would end up in the Spam mailbox.

You could try adding the emails to your Google Contacts and see if it continues to mark them that way.

C