SOLVED Apple external USB Optical drive

[Dieselrat]

Followed advice that Mac don't need extra software to burn a DVD...Did so with a fresh RW-disc..Burn failure and after that the Drive is not seen anywhere and the disc is stuck and impossible to Eject.

 

[Cory Cooper]

Hello.

-Which exact model Mac?
-Does your Mac have a built-in optical drive?
-Is it an actual Apple USB SuperDrive?
-Does the CD-RW mount at all in Finder or can it be seen in Disk Utility?
-Have you tried restarting and hold the mouse/trackpad button before the chime? That should detect the drive and eject the disc.

C

 

[Dieselrat]

It is a genuine USB Superdrive bought same time as the Mac in 2018.Specs below but sorry they are in Swedish. Now running Mojave as Catalina made too much problem.The DVD-RW could be seen and mounted...Then burn failure...Since then it's stuck and can't be seen in Disc utility either


Modellnamn: iMac


Modellidentifierare: iMac18,3


Processornamn: Intel Core i5


Processorhastighet: 3,4 GHz


Antal processorer: 1


Totalt antal kärnor: 4


L2-cache (per kärna): 256 K


L3-cache: 6 MB


Minne: 8 GB


Boot ROM-version: 179.0.0.0.0


SMC-version (system): 2.41f2


Serienummer (system): C02W472JJ1GG


Maskinvaru-UUID: 79092CAC-1757-5D95-9BA1-6EA1CC23AB6F

 

[Dieselrat]

Hello.

-Which exact model Mac?
-Does your Mac have a built-in optical drive?
-Is it an actual Apple USB SuperDrive?
-Does the CD-RW mount at all in Finder or can it be seen in Disk Utility?
-Have you tried restarting and hold the mouse/trackpad button before the chime? That should detect the drive and eject the disc.

C

Many thanx Cory...Did a restart and held the primary button on the Magic mouse and the Superdrive ejected the disc

Again.....Many thanks

 

[Cory Cooper]

No worries, glad it's resolved.

Be well,

C